Description

Purpose of Position: Assists the nurse in providing the best possible patient care by communicating effectively utilizing the telephone and the intercommunicative system. Communicates instructions to patients, visitors, staff and other hospital departments. Handles charts and sees that the patient record is in order. 

Essential Functions:

• Register all patients.
• Performs clerical and receptionist duties on the nursing unit as an assistant to the professional nurse.
• Respects, at all times, the confidentiality of patient records and uses complete discretion when discussing patient information.
• Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with patients, families and coworkers at all times.
• Uses tact, sensitivity, sound judgment, and professional attitude when relating with patients, families, and coworkers at all times.
• Maintains professionalism in manner and attire (Wear appropriate scrubs.
• Attends/participates in Nursing Department meetings directed by DON/CNO
• Patient folder are kept clean and in order. Assist in checking for admission signatures/ and discharge order prior to dismissal.
• Admissions, dismissals, and transfers of patients are coordinated. This includes assist in obtaining all necessary paperwork/records/ EMTALA forms when patients need to be transferred to another facility.

Requirements

Expectation of Service: This is a part time position - requiring 2 (12 hour) shifts per week. Shifts may be daytime or nighttime. Regular and punctual attendance is required. Must be able to have flexible scheduling.

Physical Requirements: This position requires continual sitting and typing at a computer terminal, answering phone, some walking, twisting bending, stooping, and lifting of up to 25 pounds.

Education, Qualifications, Experience:

A minimum of high school diploma.

Clerical experience also desirable.

Computer skills also desirable.

Personal Characteristics:

Must be able to work closely with other hospital personnel, physicians, patients and family.

Must be able to meet public in a cheerful and pleasant manner.

Must have pleasant phone voice.

Works under moderate stress, dealing with a large number of personnel and public relations duties.