Summary

The HR Associate position supports the People Strategy prioritizing Customer Care, High Value Transactional Processing and Overall Projects as determined by quarter. As identified, coordination and administrative support to the People team as projects are initiated. The HR Associate role is to learn, roll up the sleeves and offer help as needed to keep the projects going, keep efforts organized and have fun. Collaborates by offering help no matter what the task among the People team relative to Talent Management, Total Rewards, Payroll, and Executive Office support. 

Primary Responsibilities

Customer Care

-Learn and then serve and support employees as they have questions, concerns and issues requiring support and care relative to their people’s needs. Email, in-person, help-desk tools.

-Offer presence and HR representation during company teaming and events

-Help define and demonstrate within the company what Customer Care means to Scotlynn as we evolve as a company. Ensure care to our employees as they are onboarded and to those we look to attract to Scotlynn. Frist impressions are everything. Treat all who need our services with kindness, care, and respect.

Project Work Supporting the People Strategy

-Support the People Strategy with hands-on daily work to keep projects on track and help other team members wherever needed. Work in a team environment being collaborative as projects get assigned, executed, and completed.

-Continuous improvement is critical as we continue to grow; always look for ways to do things better, more efficiently while keeping a simple mindset on how we get work completed.

-Exhibit energy and enthusiasm everyday as work gets completed. If you need work and have free time, just ask for more.

-Refer to the project list that has been developed for the Associate role.

High Value Transactional Work

-Day to day processing of important work that impacts our teammates and their pay, benefits, and life changes. This includes our onboarding process, orientation and creating a great first impression and experience for new hires.

-Assist in ensuring customer care and critical work is completed during peak times, vacations and change in HR talent. Commitment to “roll up the sleeves” mindset and teamwork is paramount, and we all jump in together to get the work completed.

-Actively learn and expand the Kronos (payroll, talent management system) knowledge, work to hone your knowledge especially in areas you will actively be using.

-Support the data sharing and development of regular reporting and ad hoc as requests come in.

Knowledge and Skill Requirements

1. Actively working toward a bachelor’s degree in business management, Human Resource Management. Prior HR intern experience is ideal yet not required.
2. Organizational and time management skills
3. While being developed, can be resourceful, learn on the fly, seek solutions to bring along with the challenges.
4. Technically skilled and comfortable with learning new technology.
5. Ability to multi-task, prioritize work and focus to see projects through to completion.
6. Strong positivity, interpersonal savvy, and communication skills.
7. Positive visibility and presence are required to maintain a professional demeanor & appearance on behalf of the company internally and in the public.

Working Conditions

Working conditions are normal for an office environment

Scotlynn’s Commitments

At Scotlynn, We Are Committed To Providing Equal Opportunity In All Employment Aspects And Value A Diverse And Inclusive Culture. Scotlynn Is An Equal Opportunity Employer.

Additional Information

Include #SucceedwithScotlynn When Answering The Questionnaire To Show Your Desire To Join Our Team!