About Us

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

***ONLY APPLICANTS IN VALENCIA, CA AREA WILL BE CONSIDERED***

About the Role

We are dedicated to providing top-notch marketing and digital solutions to enhance our clients' online presence and business growth. Our team is expanding, and we are looking for a dynamic Account Manager to join our Home Service team. The ideal candidate will bring a mix of marketing expertise, account management skills, and a passion for delivering exceptional client service.

What your success will look like

• This is a hybrid role, requiring 2-3 in-office days a week
• Manage and grow relationships with existing clients, understanding their needs and delivering customized marketing solutions.
• Drive upselling and cross-selling efforts to maximize account growth and client satisfaction.
• Develop and execute SEO & SEM strategies to improve client visibility and performance in search engine results.
• Work closely with the creative team to oversee the development and execution of marketing campaigns, ensuring they are delivered on time, within budget, and to the client's satisfaction.
• Maintain up-to-date knowledge of digital marketing trends and social media platforms to advise clients effectively.
• Conduct regular reviews and reports on account performance, providing insights and recommendations for further improvement.
• Be a proactive liaison between the client and internal teams, ensuring clear communication and seamless project execution.
• Demonstrate a willingness to learn and adapt to new programs and technologies to stay ahead in the industry.

• 2 years of work experience in account management or client service, preferably within a marketing agency or a digital marketing company.
• Proven track record of upselling and growing client accounts.
• Solid understanding of SEO & SEM strategies and their implementation in marketing campaigns.
• A proactive approach to managing creative projects, with the ability to anticipate needs and offer solutions.
• Excellent attention to detail, with a keen understanding of budget constraints and project management.
• Working knowledge of social media platforms and how they can be leveraged in marketing strategies.
• Eagerness to learn and master new programs and technologies.
• Strong interpersonal skills, with a personable and professional demeanor, to build and maintain client rapport.

• Winning Mindset: When our clients win, we win. 
• Genuine Care: We only succeed when we are truly invested in our clients and each other.
• Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives.
• Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again.
• Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

• We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy — today and tomorrow.
• 100% employer-paid medical, dental, and vision insurance 
• Flexible paid time off, so you can rest, relax and recharge away from work
• Employee equity program 
• Paid parental leave
• Paid cell phone and service
• Remote office allowance 
• Professional development and development courses
• Regular manager check-ins to drive performance and career growth through Lattice
• Monthly company all-hands meetings

• We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.
• The base salary range is $60,000 (entry-level) - $70,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.
• The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.

Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.

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