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Who We Are
Scootaround is North America’s leading mobility enhancement company. Our Solution Center Division rents scooters, wheelchairs, walkers, oxygen, and all other types of personal mobility equipment in over 2,500 locations across North America. Since 1997, Scootaround has been a proven innovator in developing solutions for travelers requiring personal mobility equipment. Today, Scootaround is the only company in the world uniquely positioned to accommodate a growing demographic utilizing these services worldwide.
Scootaround is seeking two professional candidates to join our Solution Center for our remote Customer Service Representative role. As a Solution Center Representative you will work directly with the customer via email, phone, and “chat” to identify customer needs, confirm orders placed online, process requests received via email, escalate complaints, provide quote, and identify helpful solutions. This is a permanent work from home position and requires a minimum of 1-year verifiable work from home in the customer service field. Required hours are between 1pm and 10pm Eastern Standard Time and will require a rotation of weekend hours.
What You Will Do
Requirements
Benefits
Schedule
Additional Information
How to Apply
If you thrive on helping people, think about choosing a career where you will have the opportunity to connect with people in challenging situations.
Full Time
$35k-45k (estimate)
03/27/2024
07/16/2024
scootaround.com
SANTA MONICA, CA
50 - 100
1997
KEVIN LEYMAN
<$5M
Scootaround is the nation's leading personal transportation solutions company, providing scooter and wheelchair rentals in over 2500 locations throughout North America. Customers can arrange worry-free rentals 24/7 through our toll-free number or website. Our network of associates stretches across the continent and can help accommodate your diverse range of travel needs. Whether youre attending a convention for work, or taking a week-long cruise with your family, weve got a solution for you. Once youve booked your rental, Scootaround can deliver the device directly to your hotel, residence, or... cruise ship port whichever is most convenient. More recently, Scootaround has developed contracts with major airlines, providing a single point-of-contact for the repair of mobility devices that are damaged in transit. This comprehensive service is designed to meet the specific needs of both the air carrier and its passengers.
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