Job Description:

ESSENTIAL JOB FUNCTIONS

• Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.

• Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.

• Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.

• Supervises and monitors the work of a staff of telephone counselors and volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation.

• Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.

• Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.

• As assigned, provides crisis intervention to community groups traumatized by suicide.

• Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or,

• High School diploma or GED with completion of AAS/Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Centerstone after completion of training.

EXPERIENCE

• Minimum of six months experience in social services.

• Good communication and interpersonal skills.

• Knowledge of available community resources.

• Ability to make sound decisions and judgments in stressful or unusual situations.

• Good supervisory skills and the ability to work in a team environment

PHYSICAL DEMANDS

• Position has no unusual physical demands.

• May involve modestly unpleasant situations such as offensive language from callers.

Time Type:

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

• Health & Wellness
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Account
  • Health Savings Account
  • Short Term Disability
  • Long Term Disability - Company Paid

• Financial Wellbeing
  • Competitive Compensation Packages
  • Life Insurance - Company Paid
  • Accidental Death & Dismemberment Insurance - Company Paid
  • 403b Retirement Plan with Company Funded Matching
  • Retirement and Financial Planning Services

• Career Development and Growth
  • Tuition Assistance Plans
  • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
  • Student Loan Repayment Assistance
  • Clinical Supervision toward licensure and reimbursement for certain license applications
  • At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
  • Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
  • Leadership Academy for our rising stars, supervisors, and leaders
  • Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes

• Work Life Balance
  • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
  • Flexible Work Schedules to promote a Healthy Work Life Balance
  • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

At Seven Counties Services, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.