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POSITION SUMMARY:
The In-Person Call Center Representative is a key point of contact and liaison between our company and its current and potential customers. This person will work closely with one other In-Person Call Center Representative, to provide support for our sales staff by contacting prospective clients via phone and email. The successful candidate will keep customer satisfaction at the core of their behavior and professional decisions. The candidate must enjoy phone call handling and providing exceptional customer assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
JOB SPECIFICATION:
Education/Experience: High School Diploma or equivalent is preferred. Previous experience in a customer support role.
Knowledge, Skills, and Abilities:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is also required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Since 1906, Schwickert s Tecta America has been serving commercial building owners and residential homeowners across the Midwest. With locations in Mankato, Minneapolis and Rochester, MN, Schwickert s provides integrated products and services to the upper Midwest region in the areas of Design/Build, Mechanical Plumbing and Piping, Mechanical Heating/Ventilation/Air Conditioning/Refrigeration, Electrical, Roofing and Architectural Sheet Metal.
EEO/AA Employer/Vets/Disability
Full Time
Specialty Trade in Construction
$34k-44k (estimate)
01/04/2024
05/25/2024
schwickerts.com
MINNEAPOLIS, MN
100 - 200
1906
KIM SCHWICKERT
$10M - $50M
Specialty Trade in Construction
Schwickerts Tecta America is a leading Midwest roofing and mechanical systems contractor with locations in Mankato, Rochester and Savage, MN and Lawrence, KS. Founded in 1906 by George Schwickert, the company has been a locally known name in Southern Minnesota for over 111 years. With offices spanning south and north of the Mankato headquarters, Schwickerts Tecta America is a constantly growing contracting company. Serving commercial, industrial and residential markets, Schwickerts Tecta America consolidates its expertise in roofing, architectural metals, mechanical piping and plumbing, heatin...g, air conditioning, cooling and specialty fabrication products. In addition to the products offered, services include design, commissioning and start-up, preventative maintenance, inspections, 24-7 service and crane service. In 2000, Schwickerts became a founding member of Tecta America Corporation, the nations leading roofing contractor. This network of elite regional companies provides roof replacement, new construction, repair, maintenance and full service roof management nationwide. Together, we help customers make effective facility decisions, maintain operations during construction, and achieve facility goals with functional, desirable environments. Our goal is a long-lasting business relationship.
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