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As a Practice Client Services Representative (PCSR) at the Schwarzman Animal Medical Center, duties will include but may not be limited to keeping accurate medical records, clerical work, client education, and support of AMC Practice Services. This position requires practical knowledge of both practice and hospital procedures, policies, and services; client and patient treatment protocols; data transcribing and word processing; and the standard procedures, records and terminology used in the veterinary setting.
PCSRs work with the entire AMC Practice team to promote a positive attitude and an environment of patient and client-centered service, continuous quality improvement, and compliance with AAHA Standards and other statutory requirements.
Ability to read, write, and comprehend instruction, short correspondence, and memos in English. Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees in person, telephone, and all forms of electronic communication.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages.
Able to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
$19.00 - $24.00 per hour
Full Time
$92k-122k (estimate)
02/29/2024
04/29/2024