Who we're looking for.
We are looking for someone to join our Investment Services Platform Team (ISPT) to lead bringing together and performing the service oversight of our core investment platform, Aladdin by BlackRock Solutions (BRS). We will provide the training to develop your career.

 
We need someone who's flexible, creative and curious enough to take on a challenge, rather than tick off set tasks on a to-do list. It means you'll get the chance to work with different areas of the business, see the big picture, and see your role evolve as the business does.

About Schroders.
We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 4,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

The base.
You'll be based at our Broadlands Business Campus near Horsham in West Sussex. That's our operations hub – home to our client servicing, product reporting and operational oversight for Europe, the Middle East and Africa.

It has the same high standards and international reputation as our HQ in the City of London, without being in the city: a big, countryside campus (and no commute on the Tube) means life will feel a little different.

 
About the team.
The Investment Services Platform Team (ISPT) is a central team within Operations, reporting to the Global Head of Investment Services with a global remit. The team provides support to the Investment, Dealing and Operations functions in Schroders Asset Management Business and works with teams across Schroders to implement change initiated from the three functions. The team aims to enable business growth, support business as usual, make operating model improvements, manage risk and simplify business processes.

 
 
What you'll do

• Take ownership of the oversight of the services provided by BlackRock Solution (BRS) for the Aladdin platform.
• Evolve the oversight framework and use of Supplier Vision (solution used to capture and track ongoing third party service oversight).
• Develop processes and outputs for periodic reporting, collating data & metrics and managing feedback from stakeholders in global teams, escalating and resolution where breaches occur.
• Prepare presentation material for periodic and ad hoc governance meetings with BRS. 
• Ownership of key activities to ensure adherence to Schroders Third Party Supplier Oversight Policies including risk control assessment, annual supplier due diligence, supplier criticality assessment, internal and external audit review, third party risk assessment, etc.
• Make sure controls are followed.
• Engage directly with BRS relationship leads, always looking for ways to improve.
• Monitor internal risk events, issues and actions, engaging IPST team through to resolution.
• Draft and maintain best practice procedures.
• Mentor and develop other team members.

 
 
The knowledge, experience and qualifications you need.
• A strong level of vendor oversight experience.
• Knowledge of asset management and lifecycle workflow.
• Good with Microsoft applications, including PowerPoint and Excel.
• Good with understanding of data.
• Excellent written and spoken English.
• Experience of supervising, coaching or mentoring people.

The knowledge, experience and qualifications that will help.
• A thorough working knowledge of investment platforms and processes.

What you'll be like.
• Highly organised.
• A real attention to detail.
• Able to prioritise and manage activities for the benefit of the business.
• A great communicator within the team and wider operational business areas.
• Good at working with other members of the team and with other business verticals.
• Flexible: how we work in this new hub will evolve, so you'll need to adapt.
• Able to work under pressure, on multiple activities and working to tight deadlines.

We recognise potential, whoever you are.
Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.