Schnabel is an employee-owned, professional engineering and consulting firm that focuses on solving problems related to the earth and environment through specialization in geotechnical, geostructural, tunnel, and dam engineering. Schnabel’s high standards for quality, business ethics, and concern for the communities in which we live are a vital part of who we are. Schnabel is an ENR Top 500 Design Firm with 500 employees in 25 offices throughout the United States.

Recognized by CE News as one of the Best Engineering Firms to Work for, Schnabel provides employees with a competitive benefits package including maternity leave, tuition reimbursement for continuing education, health, dental, life and disability insurance and a wellness program. As an employee-owned company, through the Employee Stock Ownership Plan, Schnabel employees directly benefit from the success of our growing firm.

Job Description:

Are you looking for interesting and meaningful work, a fun and flexible atmosphere, and opportunities to learn, grow, and excel? If so, then welcome to Schnabel. We approach problems with creativity and innovation. The Chadds Ford, PA office of Schnabel Engineering is seeking a local IT professional to support our growing business unit. We are looking for a motivated candidate with attention to detail, a passion to continue to develop as a profession, and to be part of a dedicated team.

Benefit options include:

• Medical insurance
• Dental insurance
• Flexible spending accounts
• Employee life & ADD insurance (100% company-paid)
• Short-term disability (100% company-paid)
• Long-term disability
• Supplemental life insurance
• 401(k) and profit-sharing plan
• Employee stock ownership plan (ESOP)
• Bonus program
• Paid time off
• 9 Paid Holidays
• Wellness program
• Professional development and tuition reimbursement

Job Responsibilities:

• Assists staff with technical support of computers, applications, switches, cabling, and related technologies within established standards and guidelines.

• Assists in the maintenance and testing of desktop/laptop computers and associated hardware and software.

• Provide daily on-site, remote desktop, and phone support to offices located throughout the United States with periodic travel primarily based on the East Coast.

• Responsibilities include the installation, maintenance, and troubleshooting of desktop and laptop computers, peripherals, and associated software including Windows 10/11 and Microsoft M365.

• Assess user needs, generate hardware/software recommendations and prepare documentation.

• Work with vendors to resolve technical problems with desktop hardware and software.

Required Skills/Experience:

• A minimum of a high school diploma or equivalent is required with advanced computer training; a bachelor's degree in computer science is preferred.
• A minimum of one to two years of experience in desktop support (internship experience acceptable).
• Experience with Microsoft Windows Active Directory is preferred.
• A strong work ethic and the desire to perform professionally at an elevated level.
• Excellent communication skills.
• This position requires independent analysis, problem solving, timeliness, and a solid troubleshooting background. The ability to work independently and within a team environment is critical to this position's success.

Other Requirements:

• Ability to pass a background check which may include criminal history, motor vehicle record and credit check.
• Ability to pass a pre-employment drug screening.
• U.S. Citizenship or Permanent Resident status is required. No visa sponsorship will be provided.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)