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Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities:
Passion to serve customers via chat, email and phone
Strong initiative and vision for continuous improvement
Ability to work independently and with a team
Exceptional written and verbal communication skills
Strong organizational skills
Ability to multitask and hold multiple conversations
Must have the ability to independently problem solve on a daily basis
Basic to advanced computer skills and knowledge on Microsoft Office
Ability to follow written, oral and diagram instructions
Requirements:
Customer Service
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines
Schedule:
Must be flexible to work an assigned schedule between 7:00 am to 9:00 pm, Monday - Thursday, 7:00 am to 6:00 pm, Fridays, and 9:00 am to 7:00 pm, Saturdays and Sundays. The schedule may include varied hours, evenings, weekends, and holidays. The average hours worked per week is 20 hours. Preferred availability: Monday and Wednesday evening availability and Tuesday, Thursday, and Friday daytime availability.
Education & Experience:
Candidates preferred to have a minimum of Associates Degree (AA/AS) or equivalent from two-year College or technical school, one to three months related experience or training; or equivalent combination of education and experience. Ability to speak multiple languages is preferred, but not required.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
Sedentary work- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status concerning public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Part Time
Retail
$42k-56k (estimate)
11/16/2023
05/27/2024
scheelsports.com
Fargo, ND
<25
Retail
The following is the career advancement route for Part-Time Customer Experience positions, which can be used as a reference in future career path planning. As a Part-Time Customer Experience, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part-Time Customer Experience. You can explore the career advancement for a Part-Time Customer Experience below and select your interested title to get hiring information.