Landscape Maintenance Account Manager

Schonheit Gardens Landscaping is a full-service landscaping company and a seasonal retail nursery located in the town of Sun Prairie, WI, just 3 miles outside of the City of Madison. We are seeking an experienced and motivated individual to join our growing team of landscape professionals as a Landscape Maintenance Account Manager.

The Landscape Maintenance Account Manager is responsible for managing a portfolio of residential and commercial maintenance client accounts.

Specific responsibilities include the following:

Manage and grow client portfolio

Serve as main point of contact between client and Schonheit Gardens to ensure full communication and create the best possible client experience.

Coordinate with client to schedule seasonal maintenance services, annual installations and other work requests.

Ensure swift and reliable follow-up and follow-through with every customer inquiry.

Build client portfolio by identifying prospective clients and generating referrals from new and existing clientele

Assist with billing questions as needed

Project Management

Schedule work on job sites on a weekly basis in coordination with the Division Manager and coordinate/set-up crews in the mornings as needed

Ensure necessary materials and equipment are scheduled to be on job sites. This includes generating plant orders for seasonal annual installations.

Lead crews for seasonal services and/or conduct regular site walks in an effort to keep each site looking its best; to identify, design and implement new enhancement opportunities.

Monitor job costs and make any needed adjustments to meet/surpass established goals.

Manage, Train, and Develop Crews

Assist in the hiring of new team members.

Utilize hands-on training philosophies and demonstrate a strong work ethic through your example.

Promote safety, performance and well-being of all crews.

Enforce company policies if and when necessary.

Schönheit Gardens Landscaping is known for its unique design, attention to detail, and outstanding customer service. Qualified applicants will have a desire to create inspired designs for our customers, will value team work, and will have a positive and upbeat attitude.

We offer an exciting work environment with competitive wages and benefits (including health insurance, retirement contributions, education compensation, bonuses and others). There are many opportunities for professional growth within our company as we continue to expand our operations.

All successful applicants must demonstrate the ability to be self-starting and work cooperatively and efficiently in a team environment, and must share a commitment to the highest standards in customer service, quality, and professionalism.

If you are interested in joining our team, please submit a cover letter, resume, and 3 references to landscaping@SGLgardens.com