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Scenthound Centennial West is Hiring an Assistant General Manager Health and Wellness Dog Grooming Near Centennial, CO
Who We Are Scenthound is not your everyday dog grooming shop. We are a revolutionary concept disrupting an outdated industry, focused on the dog’s overall health and wellness, not only haircuts! Our membership-based business model allows dogs to receive routine maintenance and consistent care. At Scenthound, we are a culturally driven, highly collaborative team that prioritizes dog and employee safety. Through our North Star and values, we inspire the dog-human connection by helping dog parents maintain clean, healthy dogs. If you share our values, we’d love to hear from you!
NORTH STAR We remove barriers so that people can love and connect with their dogs every day.
VALUES Dog First. One Pack. Bring Love. Seek Growth. Make A Difference.
About the Position The Assistant General Manager is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires:
-Sales experience and confidence (membership sales is highly valued!) -Management experience (retail or restaurant) -Computer/ Technology proficiency -A passion for dogs and dog health & wellness! -Reliable transportation
Who We Are Looking For We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Assistant General Manager is outgoing, self-motivated, detail-oriented, a great multi-tasker and a compassionate dog lover!
We are looking for a motived team member who wants to advance their career through our training path to become a Scenthound Manager or Area Manager!
Tasks
Foster an environment that prioritizes dog wellness and safety
Provide leadership, guidance, and mentorship for other Scenter employees
Drive employee development through leadership, training, and performance reviews
Promptly and accurately communicate information from upper management to your team
Identify when/ where help is needed and provide assistance to keep Scenter on schedule
Create an environment conducive to teamwork, open communication, and Scenthound values
Drive membership sales through health and wellness education
Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer – responsible for daily cash handling