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Customer service agent
Scenic Voyages Denver, CO
$38k-48k (estimate)
Full Time 1 Month Ago
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Scenic Voyages is Hiring a Customer service agent Near Denver, CO

We are looking for a Remote Customer ServiceAgent with great enthusiasm for traveling and planning. You will beresponsible for researching and booking vacation arrangements forclients (individuals businesses or organizations).

The goal of theRemote Customer Service Agent is to enhance satisfaction andprovide a unique vacation experience for yourclients.

JobDescription :

Effectivelycommunicate with clients to determine their specificneeds.

Research various destinations and means ofvacation options regarding prices customs reviewsetc.

Supplying travelers with pertinentinformation

Responsibilities :

Consultwith potential clients to assess specific needs to include clientpreferences and budget.

Research create and bookvacation itineraries.

Effectively communicatewith clients pre and post vacation to ensuresatisfaction.

Solveunforeseen problems and complaints and determine eligibility formoney returns

Attend ongoing trainings tomaintain familiarity with tourism trends

Createand update electronic records of clients

Maintainrelationships with suppliers and other key persons within theindustry.

Benefits :

Fulltraining provided

No experiencenecessary

Discounted or free travel available tolicensed agents

Flexible Schedule workingremotely from your home

Full Time or PartTime

Requirements :

Proficiencyin English or Spanish; knowledge of additional languages is anadvantage

Attention toDetail

Ability to present persuade andcommunicate effectively

Must have computer andcell phone

You must be comfortable working withminimal supervision

Remote Work :

Last updated : 2024-03-08

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

03/10/2024

EXPIRATION DATE

04/20/2024

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The job skills required for Customer service agent include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

02/18/2022: Santa Cruz, CA

Step 3: View the best colleges and universities for Customer Service Agent.

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