2 Neighborhood Liaison Bilingual (Spanish/English) - Part Time Jobs in Elkhart, IN

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Neighborhood Liaison Bilingual (Spanish/English) - Part Time

SCAN

Elkhart, IN | Part Time

$45k-58k (estimate)

1 Month Ago

Part Time (20 Hours) Associate Banker Concord Mall, Elkhart, IN Bilingual (English and Spanish) Required

JPMorgan Chase

Elkhart, IN | Part Time

$37k-46k (estimate)

2 Months Ago

Neighborhood Liaison Bilingual (Spanish/English) - Part Time

SCAN Elkhart, IN

$45k-58k (estimate)

Part Time | Social & Legal Services 1 Month Ago

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SCAN is Hiring a Neighborhood Liaison Bilingual (Spanish/English) - Part Time Near Elkhart, IN

At SCAN, we're on a mission to strengthen family foundations across Northern Indiana. Here you'll have the chance to support children and families as they navigate the complexities of family dynamics, striving to achieve stability and harmony within their family unit.

The Neighborhood Liaison - Bilingual (Spanish/English) will be under the supervision of the Family Resource Center (FRC) Coordinator and will oversee the daily operations of the FRC and will provide home based services to clients within the Community Partners for Child Safety (CPCS) service line. The Liaison is responsible for operating the FRC under the guidance of CPCS for primary prevention services, coordinate primary prevention efforts, and work to lead the community to work together. During case management, the liaison will work alongside the family to provide services that support family stabilization and child safety. Evidence-based practices will be utilized to provide trauma-informed office-based, community-based, and home-based services. The Liaison will maintain an ongoing caseload of active families while also working at the FRC during open hours or as needed. The Liaison will need to work individually and within a team to assist families in completing goals and maintain child safety at all times.

Family Resource Center (Elkhart County)

The Neighborhood Liaison is the first person someone will meet when entering the FRC and will effectively communicate with families that arrive at the FRC for intake, service, and assistance.
Collaborate with community members to effectively assist families and increase neighborhood awareness.
Responsible for knowing community resources and connecting families to resources and providing informal support.
Comply with state guidelines and service standards for Family Resource Centers under the direction of CPCS.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Community Engagement and Outreach

Identify, contact and maintain knowledge of formal and informal resources in the community that provide family support and recreational activities.
Effectively and professionally represent the agency at events, meetings, and other outreach activities.
Effectively coordinate, plan and attend events for the community with an emphasis on preventing child abuse and neglect. This could include events held on evenings and weekends

Case Management

Maintain a caseload as referrals are available to meet productivity requirements.
Successfully assess the needs of families to refer to appropriate services in the community.
Conduct creative and persistent outreach to enroll clients into services (including, but not limited to, face-to-face visits, drop-bys, phone calls/texts, social media).
Provide intake and assessment of all families on caseload within required timelines.
Provide ongoing case management for cases as needed.
Complete case notes in a detailed, yet succinct, finished format.
Complete scheduled appointments within the parameters of the specific program involved.
Establish an emotionally supportive, non-judgmental, trusting relationship with parent(s), using independent judgment and adjusting as needed.
Independently establish a case plan with goals, objectives and activities with each client, reviewing and rewriting, as well as setting new goals as circumstances change. This case plan will incorporate the needs identified by the referral source as well as the needs identified by the staff and the client. This case plan will guide services.
Assist clients with achieving goals and objectives set forth in case plan within time frame established.
Exercise discretion and judgment in identifying plans of action to achieve goals and objectives, including day-to-day direct contact with clients, government entities, other agencies, and courts.
Advocate on behalf of the client and link the family to additional community resources and services.
Complete all required paperwork in various databases within established format and deadlines.
Work within an environment of frequently changing priorities, deadlines and duties.
Provide client transportation as necessary to complete goals of the program and client case plan.
Assist with crisis assistance as needed, such as hands-on lice treatments.
Teach and role model parenting techniques to the family using approved methods and materials.
Teach home management, financial management, childcare, discipline, nutrition and personal skills as appropriate.
Report any case that may involve “imminent harm” or “threatened harm” to a supervisor immediately.
Attend 8 to 12 in-service training sessions per year.
Meet with supervisor for supervision as required by service standards, department requirements and “best practices” of supervision.
Attend court hearings, case conferences, team meetings, department meetings, and other meetings as required.
Travel is expected for this position, including within the region assigned and occasional travel within the state for required trainings and meetings. The assigned region (DCS Region 3) includes Elkhart, Kosciusko, Marshall, and St Joseph Counties.
Performs other duties as assigned

Qualifications (Core Competencies, Skills and Experience)

Bilingual - Spanish/English
Must possess a solid understanding of providing support, knowledge of and experience with provision of family centered services as well as administrative experience.
Excellent verbal and written skills.
Understanding of and ability to work effectively with the community to represent the agency.
Driven to ensure work quality meets established standards, guidelines, and timeframes.
Adept at multi-tasking and working in a fast-paced environment.
Relationship Management/ Engage Clients
Time management/ Prioritization
Initiative
Problem solving
Demonstrate maturity and experience in successfully raising/working with families and children.
Develop rapport and a trusting relationship with clients while being supportive, strengths-based, and sensitive to needs of families in crisis; understanding individual differences in ability, learning, and personalities.
Demonstrate motivation and ability to learn the dynamics of child abuse and neglect.
Demonstrate motivation and ability to work with professionals involved in working on behalf of clients.
Understanding of and empathy for clients served, including those of different cultures, races, ethnic identities and special needs. Demonstrates appreciation for and ability to respond to cultural differences.
Ability to collect and maintain confidential and detailed client information in a timely fashion.
Ability to communicate effectively, verbally and in writing, with a diverse range of people, including clients and staff at a level necessary for satisfactory job performance.
Needs to have reliable daily dependable transportation to use on the job and to transport others. Operator of vehicle must have valid driver’s license and proof of insurance.

Expected Hours of Work

Some flexibility in hours is allowed up to 30 hours, but the employee must be available between the "core" work hours of the Family Resource Center in Elkhart County with occasional weekends to meet program and agency or client needs. Hours will be a combination of working at the FRC and serving a home-based caseload.

Preferred Education Experience

Bachelor’s Degree in Social Work preferred or related human service field or Bachelors’ Degree in other fields with a minimum of three years’ experience working directly with the families in a human service field
Previous experience working with children and families and child development knowledge.
Previous successful case management experience.
Previous successful work with events and/or projects.
Experience with Microsoft Word, Excel, and Windows and social media platforms.

Benefits