About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

The Strategic Project Director, Shared Services (internal known as Project/Program Director), leads the Shared Services department’s strategic initiatives to implement technology-based business and process improvements. This role will facilitate the planning, management, and cross-functional implementation of projects associated with department or organizational specific initiatives. This role combines analytical thinking, business knowledge and project management skills to make certain individual projects are carried out on time, within budget, and in alignment with goals.

You Will

The Strategic Project Director, Shared Services (internal known as Project/Program Director), leads cross functional teams across the organization in process improvement initiatives with a focus on creating efficiencies and administrative cost savings.

Develop collaborative relationships with key business partners and other consulting resources to help drive and lead cross functional project efforts.

Facilitate senior management decision making by analyzing strategic alternatives and developing recommendations.

Hosts discovery sessions with stakeholders and subject matter experts to capture current state and makes recommendations on future state design improvements.

Manages deliverables according to project timelines. Prepares and presents project status and escalates issues to executive sponsors and stakeholders.

RFP/RFI creation, publication, and response scoring for new software vendors and outsourcing partners.

Manages vendor selection process and contract negotiations.

Ensure associated projects have defined scope, objectives/goals, stakeholders, milestones, and deliverables.

Leads teams through implementations and manages vendors according to contractual agreements and SCAN requirements.

Manages major vendor releases which require coordination across multiple functional areas.

Manages vendor relationship post implementation vendor management ensuring adherence to service level agreements and production environment stability.

Acts as Steering Committee member to ensure SCAN and business partner strategies are aligned.

Supports Enrollment, Member Services, Premium Billing, Finance, Claims, Shared Services and Healthcare Services as a point of escalation for issues requiring resolution by vendors or internal resources.

Actively support the achievement of SCAN’s Vision and Goals.

Other duties as assigned.

Your Qualifications

• Preferred, but not required, Bachelor’s degree Business Administration, Information Systems, or related field. A comparable combination of education/experience and/or training will be considered.
• Project Management Professional (PMP) Certification is required.
• 10 years experience working in a management role in a Medicare Advantage setting and project or program management, with an Intermediate to Advanced understanding of project management principals.
• 7 years of experience with contract negotiations and system implementations.
• 3 years of experience within healthcare industry, preferred.
• Strong working knowledge of healthcare operations.
• Excellent communication and presentation skills with experience presenting to executive team members.
• Strong interpersonal skills with excellent leadership ability.
• Strong planning, prioritization and organizational skills.
• Excellent critical thinking skills and problem solving ability.
• Ability to develop and maintain positive relationships and facilitate the exchange of information across business units.
• Demonstrated capability of planning for short- and long-term range goals.
• Effective verbal and written communication skills, catered to a variety of audiences at various levels.

What's in it for you?

• Base Pay Range: $125,400.00 to $200,600.00 annually
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

#LI-JA1

#LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)