About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 270,000 members in California, Arizona, and Nevada. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

The Job

Position supports the Star Quality Team and HealthCare Informatics in activities related to project management, quality improvement, and measure performance reporting.

You Will

• Gather, compile, research, and report information. Prepare clear and concise presentations for committee, department, and workgroup meetings. Well versed and knowledgeable with Excel, ability to create formulas, build data dashboards, and familiar with building KPI tables/ data charts.
• Interpret data and information around various project reports. Collaborate with workgroup / program sponsors to design and evaluate the effectiveness of quality initiative programs. Collaborate with interdepartmental teams on development of key health equity projects to meet corporate goals. Foster open communication with workgroup, organizational project skills, and time management on all projects Ability to master people management and conflict resolution skills effectively.
• Working independently, manage and lead multiple, complex projects related to Star Quality interventions and programs. Gain an understanding of the business needs and develop a project approach to achieve desired outcomes. Plan, budget, monitor and report the status of projects. Establish project goals, objectives, milestones, and deliverables using project management tools. Develop and maintain comprehensive project documentation (charters, RAID, project plans, timelines, decision log, etc.) Identify project barriers and troubleshoot issues. Develop reporting on project success metrics, analytics, and outcomes. Manage resources as needed. Optimize core team planning sessions to collect feedback, provide project status, and create transparency on project development for team members.
• Identify opportunities and make recommendations related to Star Quality interventions and programs. Create, develop, and implement multi-faceted interdepartmental projects from conception.
• Lead and manage workgroup(s) and Star Quality measure owners with a focus on ongoing Star Quality program or measure improvement. Communicate effectively and provide a liaison role between project / program sponsors, executive team and project teams at all levels in the company. Identifying process improvements opportunities by identifying gaps within perspective measures and create solutions. Enhance emotional intelligence skills to build and reinforce interdepartmental relationships for cross functional projects.
• Demonstrate leadership and vision; understand the big picture and how programs / projects fit into the larger workgroup strategy. Operate at a senior level capacity with very minimal guidance from leadership.
• Other duties as assigned.

Your Qualifications

• Bachelor’s Degree in Healthcare Administration, Business or related field of study preferred
• PMP certification preferred
• 3 years of experience in Health Care / Managed Care or related field.
• 3 years of experience in Project Management required. 5 years’ experience in Project Management preferred.
• Demonstrated flexibility, ability to multi-task and facilitate cross functional teams.
• Strong analytical, critical thinking and problem-solving skills.
• Ability to demonstrate leadership capabilities.
• Strong interpersonal skills.
• Strong verbal and written skills with the ability to express ideas in a clear and organized manner.
• Strong organizational and time management skills to efficiently handle multiple projects with changing priorities.
• Advanced / expert skills with MS Project and Excel
• Familiar with Visio, Mural, Shelf, Trello (preferred)

What's in it for you?

• Base Salary Range: $92,400 to $147,800 annually
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• Ten paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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