As the housing operations facility coordinator, you will maintain a clean and safe environment in our residential communities, manage and resolve maintenance issues in a timely manner, and serve in an on-call rotation for after-hours emergency issues. In this position you will act as a liaison between SCADhome housing operations and physical resources; work with student employees to facilitate health and safety inspections; and support opening, closing, and room change processes each quarter. The main objective in this role is to provide exceptional customer service, oversee a facility portfolio that includes at least three residential complexes daily, secure oversight of master building and other facility access cards, and serve as a liaison between residential students and physical resources.

Responsibilities will include diagnosing and performing minor and routine maintenance, enforcing the Housing License Agreement, managing facility data with the StarRez platform, and coordinating small facility projects. As the coordinator you will oversee regular quality inspections such as fire drills and provide ancillary facilities-specific services such as building access accommodations to support events. In the position you are responsible for providing guidance, training, and development to staff regarding housing operations processes and will be expected to provide recommendations to the director of housing operations on all opportunities, improvements, and innovations for residence life and housing.

Minimum Qualifications:

• High school diploma or GED
• Excellent customer service and project management skills
• The ability to work in a fast-paced, dynamic office environment

Preferred Qualifications:

• Bachelor's degree
• Construction management or facilities background

Travel required:

• Less than 10%

Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.

ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.