LEAD HOST / MAITRE’D

MXO, meaning “Mexican Origins,” is a contemporary Mexican Steakhouse centered around wood-fire cooking in the heart of the culinary epicenter of West Hollywood. Chef Avila was particularly inspired by his most recent travels to Monterrey, where the bustling culinary scene catalyzed the creation of the MXO concept, all the while paying homage to his roots and Mexican culinary tradition.

sbe conceptualizes and develops innovative concepts that invite you to indulge in the extraordinary. As the global leader in “lifestyle hospitality,” we redefine the hospitality experience through innovation and collaboration. We ELEVATE THE EXTRAORDINARY. A pioneering icon in lifestyle hospitality, sbe has become an international brand. As a multiplatform hospitality and nightlife company, we create innovative concepts and award-winning experiences. As incubators and operators, we develop globally acclaimed culinary brands, critically acclaimed restaurants, lounges, and nightclubs. What unites them is a continued commitment to innovation, and service, delivering an unparalleled experience that exceeds the highest of expectations and sets new industry standards. sbe conceptualizes and develops innovative concepts that invite you to INDULGE IN THE EXTRAORDINARY.

ABOUT sbe:

Established in 2002 by Founder and CEO Sam Nazarian, sbe is a privately held, leading lifestyle hospitality company that develops, manages and operates world-class hotels, restaurants, lounges, and nightclubs. Through exclusive partnerships with cultural visionaries, sbe is devoted to creating extraordinary experiences throughout its proprietary brands with a commitment to authenticity, sophistication, mastery and innovation. Over the last decade, sbe has mastered the art of creating desirable destinations; the lifestyle platform includes over 100 hotels and 150 restaurants and lounges. In 2020, Sam Nazarian shifted his focus to the culinary and nightlife world by launching Disruptive Restaurant Group (DRG.) DRG incubates and operates globally renowned culinary brands including critically acclaimed restaurants, lounges and nightclubs. By partnering with an impressive roster of internationally renowned culinary talent, DRG concepts is committed to innovation and setting new industry standards. Restaurants and lounges include Casa Dani, by three Michelin-starred Chef Dani Garcia; Citizens; Katsuya, by Chef Katsuya Uechi; Kumi; MXO by Wes Avila, Doheny Room; HYDE; LiFE; and S Bar. In 2023, sbe announced its foray back into hotels with PROJECT HQ Hotels & Residences, a smart lifestyle concept launched via a strategic alliance with Wyndham Hotels & Resorts. Sam Nazarian has consistently demonstrated his ability to anticipate and shape the future of hospitality and gastronomy. With his unwavering passion, entrepreneurial prowess, and a portfolio of iconic brands, Sam has cemented his position as a trailblazer in both the hospitality and culinary world for generations to come. To learn more, visit sbe.com.

POSITION SUMMARY:

The Host Person position is responsible for meeting, greeting, and seating guests, in a friendly, courteous, and professional manner. The Host Person seats guests and manages the flow of reservations to maximize the guest experience and will also be responsible for answering the phone and taking, tracking, and organizing reservations, to-go orders, and special requests.

QUALIFICATIONS:

• Must exhibit a focused attention to detail, while working in a high-pressure environment.
• Able to write and speak in a confident manor.
• Must possess a valid health department card.
• Greet all guests warmly.
• Maintain a clean and organized reception area.
• Must be 18 years of age or older to qualify for this position.
• Maintain a clean and safe working environment as outlined by the California Health District.

KEY ACCOUNTABILITIES

• Responsible for the experience of guests while dining at the venue, further is the major contact person to the guest and should know all the specific wishes/dietary/allergies which they have and do their best to accommodate to create a cognitive and emotional dining experience
• Strives to deliver consistent superior service and generate revenue through the acquisition and retention of guests and VIPs.

AREAS OF RESPONSIBILITY:

• plans the dining room seating arrangements.
• high-level planning and coordination of service in the dining room, bar based on covers/VIPs/events for the evening
• continuously gives "on-the-job" training to department staff
• liaison between host team and management for host team concerns
• is responsible for the appearance of subordinate personnel and communicating in a thoughtful; positive effective manner before escalation to GM
• handles and controls all chits/updates for (related to their Department)
• is responsible for ordering and storing all candles/front desk supplies and keeping regular inventories.
• is responsible for the maintenance and cleanliness of his/her Department area
• is responsible for all administrative work involved
• monthly check ins and status updates to Corp Head of Guest Experience

PHYSICAL AND WORKING ENVIRONMENT:

• Must be able to stand or walk a minimum eight-hour shift.
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary.
• Must be able to lift up to 25 pounds.
• Must have excellent communication skills and be able to read, write, speak and understand English.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Los Angeles, CA 90069 (Required)

Work Location: In person