Description

• Partners with the company’s Chief People Services Officer to craft communication in support of global HR strategies and corporate initiatives, including but not limited to diversity, equity and inclusion, team member engagement and benefits communications. Works to measure the effectiveness of communications and to constantly improve their impact.
• Serve as primary point of contact for HR business partners seeking to communicate messages across the company and to external audiences (i.e. hiring); provide strategic guidance to ensure messages are accurate, clear, and communicated effectively
• Collaborate with senior leaders across the company to effectively drive the development of internal communication plans for business line priorities; identify where there may be communications gaps and/or needs and works to adjust plans as needed
• Maintains master HR communications calendar inclusive of department communications
• Lead the internal communications rhythm and approach by creating and maintaining core content; write, prepare and distribute communications including executive memos, organizational announcements, newsletters – as well as partner with in-house videographer and creative design teams to develop compelling visual storytelling (i.e. video and digital assets)
• Support work to shape and manage the company’s overall employment brand to promote and enhance the organization’s reputation, including the company’s LinkedIn content and other owned channel strategies, including external HR & hiring websites
• Seek to assess, understand and leverage new technology and evolving communication methods

• Assist in development of content, management of communications editorial calendar for our digital workplace employee engagement platform (FirstUp)

• Support with coordinating company-wide events and meetings
• Perform other duties as assigned

• Excellent writing and strategic planning skills combined with a sense of urgency, flexibility and strong attention to detail
• Applies strategic thinking to every project and maintaining a clear focus on business priorities
• Ability to understand complex topics and use strong communication skills to distill details into simple and actionable communications for large audiences
• Strategic thinker, strong communicator and trusted partner who excels in a high volume, fast-paced environment
• Strong organizational skills a must with the ability to be flexible and balance, prioritize and deliver results under tight deadlines and ambiguity
• Ability to partner with, guide, and field requests from multiple business partners
• Ability to anticipate issues and proactively recommend strategic solutions
• Business maturity, confidentiality, and experience in working with senior executives
• Positively contributes as part of a team in an evolving work environment with a can-do, learning mindset

• Bachelor's degree in communications, journalism or a related field or work experience
• 8 years of experience in internal and HR communications support
• Prior experience supporting frontline audiences preferred
• Technical proficiency in communication platforms and content management tools preferred but not required (i.e., FirstUp, Facebook Marketplace, poppulo, Beekeeper)
• Strong command of MSWord, Outlook, PowerPoint and working knowledge of SharePoint

Travel: Less than 5%

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