As a member of the Advisor Services Team, the Advisors Services Representative is responsible for proactively maintaining ongoing, high-level, and self-directed client service duties to support effective Savant delivery of Turnkey Asset Management Program (TAMP) services. Duties are consistently well-executed while maintaining a positive and client centric approach. The number of firms being supported determines the distinction between a ASR I and ASR II.

Staff holding an ASR III role has a demonstrated and proven track record of success in delivering client service and supporting financial advisors in a wealth management setting. In addition, an ASR III serves as an internal resource for other team members and regularly participates in cross-functional company projects. An ASR III also has experience and proven ability to maintain strong relationships with firm and advisor clients.

The Advisor Services Representative can expect to focus in the following areas:

• Provides first line of client contact to Advisors of RIA Firm clients.
• Functions as a high-level, self-directed member of the Advisor Services team.
• Serves as an internal resource and problem solver to other team members.
• Maintains a high-level understanding of Savant’s technology platforms.
• Coordinates money movement for clients based on external Advisor instruction.
• Proactively communicates with Advisors at external RIA firms.
• Troubleshoots problems and serves as liaison between Advisors and custodians as needed.
• Inputs and maintains client demographic information within Savant systems.
• Utilizes technology to perform a variety of tasks including populating and maintaining Salesforce information regarding clients and documents client interactions.
• Acts as a liaison between custodians and other third-party vendors.
• Facilitates completion of all client applications and transfer documents and sends Advisors reports to facilitate tax planning and RMD satisfaction.
• Prepares both internal and custodial client paperwork for Advisors and may facilitate electronic delivery of forms directly to client(s).
• Prepares and proofreads client reports and internal and custodial forms for accuracy.
• Follows up and ensures completion of all delegated tasks.
• Collects and organizes specialized reports for management.
• Maintains team approach by assisting and filling in for others on an as-needed basis.
• Performs other duties as requested.

Where do you fit in?

Here are a few of our must haves:

• 
  Bachelor’s degree in from an accredited college or university
• Must hold Financial Paraplanner Qualified Professional designation in good standing, or other relevant investment related designation
• 7- 10 years proven success in an administrative support function in an investment environment
• You are proficient in Outlook, Word, Excel, and PowerPoint, as well as CRM software.
• You will be process oriented, organized, detail-oriented, and able to multitask.
• You always maintain a client first attitude
• You will exude excellent verbal and written communication skills to build strong interpersonal relationships at all levels of the organization
• You are a team player, you enjoy collaboration and helping others, but you can also work independently on project work.

Here are some skills that are helpful in your success:

• You are a self-motivated, customer service oriented, energetic, resourceful, and eager to learn person.
• You enjoy trouble shooting and problem solving to help others in a timely and efficient manner.
• You will have a proven track record for solid attendance in your previous work experiences.
• You will maintain a high level of technical knowledge by participating in educational opportunities and reading technical publications.
• You enjoy contributing to the overall effectiveness of the client services team by assisting with various projects and filling in for others as needed.

Why Join Us?

• We are a growing firm, with opportunities for future growth and advancement in your role.
• We offer health, vision, dental, and 401K benefit options for you and your family.
• We believe in collaboration, innovation, excellence, doing what’s right, and helping our team to provide a world class service
• Our culture is steeped in Savant’s Midwestern roots as described through our corporate values of excellence, integrity, lifelong learning, respect, growth, and servant leadership. We are dedicated to living these values through our relationships with clients, each other, and the greater community. Our core values truly define the Savant way.

Let us help you on your path to your ideal career - apply today!

Collective Wisdom. We're Better Together.

At Savant Wealth Management, we are driven by a purpose to serve our clients with skill, passion and integrity. Inspired by collaboration, our team craves innovation, commitment to excellence and above all, doing what is right. We are up for any challenge. Since 1986 we have focused on committing to helping clients achieve peace of mind through our collective insight and wisdom.

If you want to be part of a culture that is defined through strong values - Savant is right for you.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the incumbent in this position.

Any combination of equivalent education and work experience will be considered.

Savant Capital, LLC is an Equal Opportunity Employer