POSITION SUMMARY

As an In-House Marketing Coordinator, you will play a crucial role in promoting our services, engaging with prospects, and supporting our marketing initiatives. You will be responsible for utilizing CRM tools to contact prospective residents and referrals, handling inquiries, and effectively representing our communities to referral sources and prospects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

In addition to all components of the above position summary the following “Essential Duties and Responsibilities” are essential to successful performance in this position

• Utilize CRM system to contact prospect residents and referrals.
• Handle telephone and inbound mail inquiries, qualifying prospects, and obtaining resident care needs.
• Develop a thorough knowledge of Savant products and services to effectively represent communities to referral sources and prospects.
• Qualify prospects and convert qualified prospects into tours.
• Communicate with marketers and communities to schedule tours effectively.
• Support social media coordination by working with all activities directors and posting on Instagram.
• Assist with marketing events, parties, and corporate initiatives.
• Coordinate marketing projects such as staff uniforms and name badges.
• Create presentations for marketers to showcase services and offerings
• Keep track of all census/ move ins/ discharges for all communities

SUPERVISORY RESPONSIBILITIES

The incumbent in this position has no supervisory responsibilities

EDUCATION/EXPERIENCE/CREDENTIALS

• Bachelor’s degree preferred, but a history of successful senior living placement marketing work experience is a perfect substitute
• Bachelor's degree in Marketing, Communications, or a related field preferred.
• Previous experience in marketing or sales, preferably in the healthcare industry.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Creative thinking and problem-solving abilities.
• Knowledge of social media platforms and trends.

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill, and/or ability required

• Proficiency in MS Office systems
• Ability and willingness to report to work on time and ready for work on each scheduled day.
• Exceptional analytical skills
• Exceptional Customer Service skills
• Exceptional ability to prioritize tasks and to work on multiple assignments at the same time (multi-task).
• Demonstrated understanding of and commitment to the concepts of providing outstanding customer care.
• Ability to work independently on complex assignments

BENEFITS:

• Dental Plan

• Vision Plan
• Health Insurance

• Critical Illness and

• Accident Coverage
• 401(k) Retirement Savings Plan

• Health and Dependent Day Care Flexible Spending (FSAs)
• Paid Vacation, Sick, Holiday, Bereavement Leave

• Tuition reimbursement
• Team Member Referral Program

Pay scale $28 to $32 /hour depending on experience