The S&M Concierge (S&MC) will be the first contact with the guests. The S&MC is always smiling, knows all the answers and can help guide the guests into a great experience. The main job of the S&MC will be to navigate the guests through our menu, take and ring in their order, and handle cash. This person should be a social person, enjoy talking to people, have a passion for food and for giving great customer service. This is a tipped position
The S&M Bartender (S&MB) is a bartender who is a bartender who knows their craft. They know the difference between whiskey, bourbon and scotch. They can explain the difference and know brands of each. They have this level of knowledge of all categories of spirit. They have a large drink repertoire. They know their pour counts. They are engaging to guests and can create a fun atmosphere in the bar area. This is a tipped position
