An innovative, expanding, international company rooted in Stevensville, Maryland is looking for an organized self-starter for their Spare Parts Account Manager opening. As a customer centric, family oriented organization, we focus on career minded individuals searching for their once in a lifetime opportunity to join our winning team! This position will report directly to the National After Sales Manager.

Responsibilities:

Qualifies incoming inquiries for processing

Develops and works a sales strategy with the National After Sales Manager and After Sales team tailored to each specific industry

Builds value added relationships with Distributors, OEM Partners and Accounts

Communicates with customers to determine their needs and suggest solutions to fulfill their requirements and solve their issues

Creates and delivers technical and pricing proposals as requested by customers

Completes regular follow up of specified accounts to update the status of active quotes

Responds to customer requests for revisions to existing quotes and orders

Processes orders when POs are received

Works with customers to manage changes to orders that may occur as they move through the system

Informs customers on the progress of orders and coordinate required Shipping details

Maintains and updates Salesforce records

Gains industry and product line knowledge by studying product data and descriptions and participating in educational opportunities (company trainings, workshops, and seminars)

May be asked on occasion to perform other duties not related to this job description

Required Skills/Experience:

Knowledge of technical publications and technical equipment is preferred

Experience in Shipping and Offshore accounts is a plus

Be detail-oriented with proficient computer skills, especially in the use of Microsoft productsExperience with Salesforce CRM and SageMAS is a benefit

Able to work independently, make good decisions, and work as part of a team

Proactive: able to anticipate issues and provide solutions

Maintain a high level of responsibility and accountability

A quick learner and adapt well to changes

Ability to multi-task and prioritize

Good communication and organizational skills

A drive to learn new products and methods as well as draw on past experiences to help improve the company’s products and methods

Benefits & Compensation:

Salary commensurate with experience

Full medical & dental benefits, paid vacation & holidays, 401K, plus performance bonus

Growth opportunities are available

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Performance bonus

Travel requirement:

• No travel

Work Location: In person