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SATMCCULLOUGH LLC
San Antonio, TX | Full Time
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1 Month Ago
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Dunkin' - Franchisee Of Dunkin Donuts
San Antonio, TX | Full Time
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Dunkin' - Franchisee Of Dunkin Donuts
San Antonio, TX | Full Time
$71k-89k (estimate)
2 Months Ago
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San Antonio, TX | Full Time
$71k-89k (estimate)
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San Antonio, TX | Full Time
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Assistant Manager
SATMCCULLOUGH LLC San Antonio, TX
$88k-110k (estimate)
Full Time 1 Month Ago
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SATMCCULLOUGH LLC is Hiring an Assistant Manager Near San Antonio, TX

Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service,
Job Duties
  • Interviews, selects & train associates
  • Motivates staff through positive reinforcement, and leading by example
  • Provides input during the preparation of the annual budget
  • Administers progressive discipline, following company guidelines
  • Administers performance appraisals
  • Attends required meetings and training
  • Conducts departmental and other required meetings for which s/he is responsible
  • Ensures that established back-up procedures (reports, equipment, etc.) are in place
  • Ensures that all departmental policies and procedures are adhered to
  • Implements and maintains Baywood & Brand promotional programs and procedures
  • Monitors guest arrivals, ensuring special requests are met. Coordinates group arrivals and departure when needed
  • Monitors room inventory and status, ensuring the proper room type is available upon guest arrival
  • Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision.
  • Monitors cleanliness and neatness of departments for which s/he is responsible.
  • Monitors inventory of operational supplies, placing orders in a timely manner.
  • Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc
  • Communicates with other departments, therefore promoting a seamless operation.
  • Ensures that all equipment is maintained properly. Inspects shuttle van and other equipment.
  • Monitors market operations, i.e. cleanliness, merchandising, and inventory. Place orders in a timely manner.
  • Monitors pantry inventory & purchases, ensuring that food supplies are always in stock
  • Reviews the guest credit report, addressing any issues
  • Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines. Ensures proper staffing to service business demands. Provides coverage as needed
  • Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines
    • Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required
    • Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines
    • Monitors associate time record, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location
    • Participates in safety initiatives and is an integral part of the Safety Committee.
    • Completes incident reports, taking appropriate action. Notifies appropriate parties
    • Performs role of Manager on Duty as needed
      Additional duties may be added at any time at the discretion of management.
      • Maintains a professional image, including physical appearance, verbiage, and body language, at all times.
      • Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact.
        Actively listens to guests and associates, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
      • Fosters teamwork by offering assistance to others, as needed.
      • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
      • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
        • Proficient in the hotel’s Property Management System preferred
        • Ability to communicate effectively, both written & oral
        • Ability to multi-task
        • Ability to motivate and lead a team
        • Ability to obtain information from various sources, quickly analyze the issue and providing a responsible course of action.
        • Ability to operate standard office equipment, including: computer, copier, & printer
        • Ability to safely operate a passenger shuttle van
        • Ability to perform job duties of all positions within the department
        • Ability to learn and adhere to Brand & Baywood Hotels’ standards
        • Ability to take information from various sources and determine a responsible course of action
        • Ability to understand interdepartmental relationships
        • Ability to operate office equipment and industry specific software OPERA (PMS)
        • Ability to remain calm during stressful situations
        Physical Demands
        • Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)

        • Sitting: Rarely

        • Bending, Stooping, Reaching: Occasionally

        • Lifting, Push/Pull: 40 lbs infrequently

        • Driving: Rarely

        • Traveling: None

      Education:

      • Bachelor’s degree in hospitality or related field, however skills/knowledge gained through on-the-job training and previous experience may substitute for degree

      Certifications / Licenses:

      • Brand Certifications preferred

      Experience:

      • Minimum of 2 years hotel experience
      • Minimum of 2 years management experience, of which 1 year is in Hospitality Management.

      Additional Skills:

      • Bi-lingual (Spanish & English) preferred
      • Proficient in Microsoft Office® (Excel, Word)

Job Summary

JOB TYPE

Full Time

SALARY

$88k-110k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

05/23/2024

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If you are interested in becoming an Assistant Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Manager job description and responsibilities

Assistant managers provide direct assistance and reporting to managers.

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Analyze the Previous Year Cut-off.

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Assistant managers are also expected to develop a good relationship with the whole workforce and clients to contribute to a successful and healthy workplace.

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The assistant manager schedules repairs when tenants report problems with appliances and other equipment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Manager jobs

Don’t be afraid to close the deal.

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Create a regular study space and stay organized.

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Practice the Previous Year Memory-based Papers.

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On the topic of education, Floor Managers earn similar levels of education than Assistant Managers.

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Do not Waste Time on a Specific Question.

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Step 3: View the best colleges and universities for Assistant Manager.

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