JOB RESPONSIBILITIES:

Responsible for the maintenance, repair, and troubleshooting of all slot machines and gaming equipment within the casino. Your primary goal will be to ensure that all slot machines are in excellent working condition to provide our guests with a seamless gaming experience.

• Machine Maintenance:

Conduct routine maintenance on all slot machines, including cleaning, lubricating, and replacing components as necessary.

• Perform preventative maintenance to minimize downtime and ensure machines are in optimal working order.
• Keep accurate records of maintenance and repair activities.

Troubleshooting:

• Diagnose and repair electronic, mechanical, and software issues on slot machines.
• Identify and resolve technical problems promptly to minimize disruptions to casino operations.
• Collaborate with other technicians and casino staff to address complex technical issues.

Compliance and Regulations:

• Ensure that all gaming equipment complies with local gaming regulations and standards. Maintain and update gaming equipment in accordance with industry requirements.

Testing and Calibration:

• Test and calibrate slot machines to ensure they meet performance standards and payout percentages.
• Conduct thorough testing after repairs to ensure machines are functioning correctly.

Customer Service:

• Provide excellent customer service by promptly addressing customer inquiries and concerns related to slot machines.
• Assist guests with simple issues and direct complex problems to appropriate personnel.

Marginal Functions

• Acts as “Runner” and buys change for guests.
• Informs Casino Host of “high roller” guests in the casino and introduces them to the new players.

Qualifications:

• Previous experience as a Slot Repair Technician or similar role in the gaming industry is preferred.
• Strong knowledge of slot machine mechanics, electronics, and software.
• Ability to use hand tools, diagnostic equipment, and testing devices.
• Proficiency in reading schematics and technical manuals.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Saratoga Casino offers competitive wages, Medical, Dental and Vision benefits after 60 days, 401k, Vacation and Personal time, Free Bus Passes, Free Shift Meals, Gaming License Reimbursements and more!

Apply in person at 101 Main Street, Black Hawk, Co./ Fax Resumes to 303-582-6185. Apply online at www.saratogacasinobh.com

Saratoga Casino is an Equal Opportunity Employer.

“Denver Wins Here!”

Anticipated Application Closing Date: 2/29/2024