Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

ROLE DESCRIPTION:
As a Commercial Insurance Specialist with Sara Hawks Houston State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our clients by proactively marketing relevant products and services.
As an organized and detail-oriented professional, your skillset promotes the basis for businesses in our community to have something they need.
At Sara Hawks Houston Insurance Agency, we take immense pride in consistently ranking among the top 5% of State Farm Insurance agents in the United States. Working with us is a unique experience due to the level of skill, knowledge, and drive it takes to be on our team. However, what truly sets us apart is our dedication to providing exceptional service with a personal touch, empowering our clients to safeguard their dreams and build a secure future.
We truly value of each team member's contributions and working with us is an honor we take seriously.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS:

• Excellent communication skills - written, verbal, and listening
• Highly organized and detail-oriented
• Experience in managing customer service preferred
• Experience in sales preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Able to obtain Property and Casualty License
• Able to obtain Life and Health License

BENEFITS:

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• 401k with match
• Health, vision and dental benefits
• Growth potential/opportunities for advancement within my agency