Position: Systems Analyst (Sales & Marketing)

Location: Alpharetta, GA - 100% On-site

Duration: Direct Hire, FTE

Interview: Video

MUST HAVE ELECTRONIC DATA INTERCHANGE (EDI) experience

Job Description:

The Systems Analyst, Sales & Marketing is an Information Technology (IT) professional who partners with leaders in the Sales, Marketing, Sales Operations, and Customer Service departments to provide a balance of operational support and project/implementation work. They will engage stakeholders to gather requirements, prioritize work effort, and manage projects focused on marketing, lead generation, sales force automation, and quote-to-order processes.

This role supports JD Edwards ERP (JDE), EDI, and Salesforce.com. The Systems Analyst, Sales & Marketing will report to the Senior Manager, Sales & Marketing Applications.

Responsibilities:

• Oversee all technical activities required to support the Sales & Marketing systems within the company.
• Monitor and maintain EDI transaction processes to ensure data accuracy and integrity.
• Troubleshoot and resolve EDI transaction issues related to Purchase Orders (POs), Purchase Order Acknowledgements, Advanced Shipping Notices (ASNs), and Invoices.
• Perform analysis, design, development, testing, and implementation of EDI enhancements.
• Support all EDI transactions in mapping, testing, and integration testing with EDI partners.
• Assist in the design and implementation of EDI-related enhancements and improvements.
• Collaborate with cross-functional teams to gather and document EDI requirements.
• Proficiency in JDE Order to Cash processes and understanding of module interactions.
• Ability to be self-guided and take charge with minimal supervision.
• Assign and remove access to users related to SOD and SOX requirements.
• Run quarterly SOD and Sox reports for internal audit.
• Work with internal audit for any special requests.
• Review user setup in the JDE ERP for completeness.
• Design and Develop Salesforce apps with Flows, Apex, SOQL, SOSL, JAVA, CSS, HTML, and Lightning Web Components.
• Perform Salesforce admin tasks.

Required Qualifications:

• Must have EDI Mapping experience.
• Performing needs analysis, eliciting requirements, defining business cases, documenting business processes, flow and process diagramming, problem-solving, developing and managing test plans.
• Minimum of 3 years of experience working in a role involving evaluating, analyzing, or supporting ERP systems.
• Experience with software implementation projects.
• Strong time management, interpersonal, and problem-solving skills.
• Bachelor s degree in business, Computer Science, or other related discipline.

Knowledge:

• Evaluating, selecting, and implementing IT systems.
• A strong understanding of the Salesforce.com platform including Sales Cloud, Service Cloud, and AppExchange.
• Experience in supporting Servicemax or Salesforce Field Service is a plus.
• Experience with JDE ERP processes, JDE security, and EDI processes is a plus.
• Proficiency in Microsoft Office Suite.
• Experience within the manufacturing and distribution industry is a plus.

Manage Notes:

• Must have EDI Mapping experience. Does not need to be strong.
• Must have a bachelor s degree.
• We can teach JDE and Salesforce.