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Salary Range: $51,261 - $74,328
The expected pay range is based on many factors, such as experience, education, and the market. The range is subject to change.
FLSA Status: Non-Exempt
Department: Customer Service
Reports To: Supervisor, Customer Service
Employment Duration:Temporary
GENERAL DESCRIPTION OF POSITION
The Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below.
REQUIREMENTS - Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
WORKING CONDITIONS
Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to frequent contact with and interruptions by co-workers, supervisors, and plan members or providers in person, by telephone, and by work-related electronic communications.
PHYSICAL REQUIREMENTS
Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:
EOE
Full Time
Ancillary Healthcare
$42k-54k (estimate)
06/11/2023
07/03/2024
scfhp.com
SAN JOSE, CA
200 - 500
1997
MINORU YAMATE MD
<$5M
Ancillary Healthcare