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Sansone Air Conditioning, a dynamic, rapidly growing home services company serving Palm Beach, Broward, and St. Lucie counties, is growing again! We are seeking a highly skilled Dispatcher/Customer Service Representative to join our team at our Haverhill, FL location.
Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs.
We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand.
You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.
This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service, and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.
Enjoy a fun, family-oriented work environment where your efforts are recognized and greatly appreciated. Join a company that values each customer and each employee, and where every department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally, and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
To be successful in this role, you must possess:
APPLY TODAY for immediate consideration.
Full Time
Specialty Trade in Construction
$36k-45k (estimate)
08/25/2023
04/09/2024
sansone-ac.com
HAVERHILL, FL
50 - 100
1976
NICHOLAS SANSONE
$10M - $50M
Specialty Trade in Construction
Since 1976, Sansone Air Conditioning has been providing complete air conditioning services to homes and businesses in Broward, Palm Beach, Martin and St. Lucie counties. We have been doing it as the Sansone family, with our family's name and reputation on the line with every job. Our working philosophy has been simply to provide the best products and service. Sansone will continue it's steady growth, achieved through integrity and by providing superior service from our family to yours. The company serves all of South Florida from its modern centrally located office and warehouse facilities in ...Haverhill, our second facility and warehouse in Deerfield Beach and our third location in Port St. Lucie. Sansone Air Conditioning utilizes up to date modern computer systems for scheduling, estimating, design, planning, and accounting to ensure a higher level of accuracy for its customers.
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The following is the career advancement route for Dispatcher/Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Dispatcher/Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher/Customer Service Coordinator. You can explore the career advancement for a Dispatcher/Customer Service Coordinator below and select your interested title to get hiring information.