Job description

Job description

The Operations Manager will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic site. Provides all medical specialists with resources necessary to meet needs of patients and meet the financial objectives of the practice and group. Management and leadership skills are essential to the success of this position. The main focus of the Medical Center Manager is to support a team of highly qualified and dedicated staff to provide quality medicine,

Responsibilities:

*
Direct supervision of all personnel and ensure adequate staffing levels.

• Ensures that work schedules and staffing patterns are implemented and recognizes and promotes teamwork orientation and training of personnel on center policies and procedures.
• Evaluate employee performance and makes recommendations for optimal employee performance.
• Counsel and discipline employees when necessary; monitor productivity levels of personnel.
• Process daily cash reconciliation/ deposits and other reports as necessary and ensures petty cash is accounted and safeguarded.
• Collects and summits monthly statistical reports to Upper Management for all center services and departments.
• Develops progressive departmental goals and appropriate measures to ensure timely effective results.
• Responsible for and will recommend procurement of supplies, equipment and modifications necessary for practical economical operations.
• Responsible to comply with on call rotation.
• Analyze data related to physician’s productivity and member services.
• Works closely with the Marketing Dept. in developing strategies to increase ad retain membership.
• Ensure patient satisfaction and escalate patient complaints accordingly.
• Ensures that referrals are being issued in a timely manner.
• Maintain updated documentation of licenses and in-services to comply with regulatory procedures.
• Maintain open communication with operations manager/director on daily operational issues.
• Keep staff informed by scheduling staff meetings and providing other information sessions as deemed necessary.
• Performs other duties as assigned

Qualifications: Required Education and Experience

• Bachelor’s Degree in Healthcare Administration or related field.
• Minimum 3 years supervisory experience in healthcare setting.
• Computer knowledge required (Microsoft Office, Electronic Medical Records)
• Customer Service skills and training.
• Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.

Preferred Education and Experience

• HIPPA Compliance Certification
• Master’s Degree in Healthcare Administration or related field.
• Relevant or any other job-related vocational coursework.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Medical specialties:

• Cardiology
• Geriatrics
• Home Health
• Ob/Gyn
• Pediatrics
• Physical & Rehabilitation Medicine
• Primary Care
• Urgent Care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Tallahassee, FL 32303: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 1 year (Preferred)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Management: 1 year (Required)

Work Location: In person