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Project Coodinator Partner Services

Sangoma

Sarasota, FL | Full Time

$82k-103k (estimate)

2 Months Ago

Project Coodinator Partner Services

Sangoma Sarasota, FL

$82k-103k (estimate)

Full Time 2 Months Ago

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Sangoma is Hiring a Project Coodinator Partner Services Near Sarasota, FL

Partner Services Project Coordinator

Sangoma's value proposition is audaciously simple, our solution is highly scalable and our level of service reliability is unparalleled. Sangoma offers the only fully integrated communication and productivity SaaS platform in the market. We are looking for a talented Onboarding Specialist with knowledge and experience in UCaaS.

This high-energy person will be a member of the Partner Services team responsible for coordinating and delivering exemplary Voice over IP system installation support to Customers / Dealers for IP-based end-to-end telecommunications services and infrastructure including telephone systems, services, and voice mail. This is an exciting opportunity to deliver and support leading-edge technologies for our Customers /Dealers in a fast-paced dynamic environment. Once it is determined safe to return to the office, in-office attendance is essential.

Your Role:

Coordinate with end users and customers ensuring their new system installation process and activities are clear, concise and above all smooth from start to finish while adhering to contract terms.
Act as the customer's primary contact and communicate delivery expectations throughout the installation process while coordinating with internal teams.
Have a keen eye toward attention to detail, completing multiple project deadlines while also being attentive to the customer's needs.
Handle required web-based configuration for Internet based phone systems and interact with our distribution team to ensure the equipment is shipped out accordingly.
Proactively identify issues that may prevent an order from advancing to installation and escalate matters to the appropriate party for resolution assistance

Your Background:

Bachelor’s degree in business, marketing, engineering, computer science or related area
1-2 years’ experience in technical or project coordinator/management
Understanding of networking concepts and an Awareness of Telecom or VOIP concepts
System Configuration experience is desired
Ability to operate in a fast-paced, demanding environment, meet tight deadlines, work well under pressure and maintain quality of work
Strong administration and coordination abilities; detail-oriented with transactional work
Strong customer-centric abilities - ability to “read the customer”

What We Offer:

Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
Matching 401K program
Flexible PTO plan & Company Holidays
Entrepreneurial work environment partnered with high growth career opportunities

Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?

Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third party resumes, please.

Sangoma Communications is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Job Summary

JOB TYPE

Full Time

SALARY

$82k-103k (estimate)

POST DATE

04/11/2023

EXPIRATION DATE

05/25/2024

WEBSITE

sangoma.com

HEADQUARTERS

HUNTSVILLE, AL

SIZE

200 - 500

FOUNDED

1984

CEO

GEORGE GREEN

REVENUE

<$5M

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About Sangoma

Sangoma Technologies is a trusted leader in value-based Unified Communications (UC) and UC as a Service (UCaaS) solutions for SMBs, enterprises, OEMs, carriers, and service providers. Sangomas Voice over IP offerings include on-premises and cloud-based phone systems, SIP trunking services, and telephony hardware. Sangomas products and services are used in leading PBX, IVR, contact center, carrier networks, and data communication applications worldwide. Sangoma is the primary developer and sponsor of the Asterisk project, the worlds most widely used open source communications software, and the ...FreePBX project, the worlds most widely used open source PBX software. Businesses can achieve enhanced levels of collaboration, productivity, and ROI with Sangoma. Everything Connects, Connect with Sangoma! Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE: STC). Additional information on Sangoma can be found at: www.sangoma.com. More
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