2 Collections Specialist Jobs in Sarasota, FL
Sangoma is Hiring a Collections Specialist Near Sarasota, FL
Your Role:
- Research and resolve payments for all customers by making up to 80 collection calls a day.
- Ensure aging accounts don't go past 60 days by investigating and reconciling customer accounts as related to payments.
- Provide stellar customer service by replying to and resolving customer correspondence.
- Update customer accounts with billing or other collection information as needed.
- Clarify, educate, manage, and explain company service options, fees, and processes to customers.
- Work independently yet cohesively with the team toward the overall success of the company.
- Reconciliation of customer accounts, explanation of contract, payment, and billing commencement terms, assistance with answering customer product & service inquiries, and providing resolutions.
- Build and maintain strong business relationships with existing customers.
- Review and analyze account statements and provide clients with accurate account information.
- Recommend potential products or services to management by collecting client information and analyzing customer’s needs.
- 3 to 5 years of experience in Collections is required.
- Experience in customer service, or support roles.
- Proficiency using Microsoft Office Applications [Word, Excel] or GSuite products.
- Excel experience is required (Pivot tables, formulas, and reporting required).
- Preferred familiarity with NetSuite, Omni, Microsoft Dynamic, or other accounting systems.
- Proven ability to multi-task in a fast-paced, changing environment.
- Strong written and verbal communication skills
- Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
- Matching 401K
- Flexible PTO plan & Company Holidays
- Entrepreneurial work environment partnered with high-growth career opportunities
Job Summary
Full Time
$34k-43k (estimate)
06/16/2023
07/08/2024
sangoma.com
HUNTSVILLE, AL
200 - 500
1984
GEORGE GREEN
<$5M
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About Sangoma
Sangoma Technologies is a trusted leader in value-based Unified Communications (UC) and UC as a Service (UCaaS) solutions for SMBs, enterprises, OEMs, carriers, and service providers. Sangomas Voice over IP offerings include on-premises and cloud-based phone systems, SIP trunking services, and telephony hardware. Sangomas products and services are used in leading PBX, IVR, contact center, carrier networks, and data communication applications worldwide. Sangoma is the primary developer and sponsor of the Asterisk project, the worlds most widely used open source communications software, and the ...FreePBX project, the worlds most widely used open source PBX software. Businesses can achieve enhanced levels of collaboration, productivity, and ROI with Sangoma. Everything Connects, Connect with Sangoma! Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE: STC). Additional information on Sangoma can be found at: www.sangoma.com.
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The job skills required for Collections Specialist include Customer Service, Billing, Call Center, Accounting, Microsoft Office, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
02/26/2022: New York, NY
Collections specialists are responsible for managing overdue accounts for an organization.
12/16/2021: Port Arthur, TX
They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.
01/03/2022: Omaha, NE
remind the clients for the overdue payment
01/05/2022: Fayetteville, NC
Contact clients for overdue outstanding payment
02/28/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
02/02/2022: Omaha, NE
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
02/04/2022: Idaho Falls, ID
These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
02/03/2022: Elkhart, IN
Learn excellent knowledge of billing procedure
03/03/2022: Utica, NY
Relevant work experience as a Collections Specialist are prefered
03/03/2022: Charleston, SC
Step 3: View the best colleges and universities for Collections Specialist.
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