Job Summary

Provides excellent customer service while performing both routine and complex administrative tasks in support of the eye department’s providers and staff.

Demonstrates and aware of the value of a positive attitude in meeting objectives. Schedules and registers patients according to policies and procedures to ensure accurate and timely information for billing.

Daily responsibilities will include, but not limited to, greeting clients / patients, rooming patients, selling / dispensing glasses, providing customer service, appointment scheduling, daily cash flow and deposits and daily reporting.

Ability to manage provider schedules, registration, and work queues. Performs additional duties, as assigned. Duties vary by location / setting.

Qualifications

Post secondary education or equivalent training in a healthcare or business related field is preferred.

Previous customer service experience in an office setting, preferably in a healthcare setting. Knowledge of registration procedures, extensive computer skills, and basic knowledge of system applications, billing systems, and third party payers is preferred.

Medical terminology desired.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a (k) retirement plan, work / life balance benefits, and a generous time off package to maintain a healthy home-work balance.

Sanford is an EEO / AA Employer M / F / Disability / Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1 or send an email to .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Last updated : 2024-05-12