45 Patient Accounts Representative Jobs in Fargo, ND
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Sanford Health is Hiring a Patient Accounts Representative Near Fargo, ND
Create Your Career With Us!
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: 45th St Business Center
Location: Fargo, ND
Address: 300 45th St S, Fargo, ND 58103, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $16.00 - $23.50
Job Summary
A Patient Accounts Representative is responsible for providing exceptional service to the Customers of Sanford. Resolves concerns with Customers, insurance companies and third-party agencies. Providing optimal Customer service is the heartbeat of Sanford Patient Accounts. Accountable for controlling and settling high volumes of accounts for past and upcoming services provided by Sanford Health. Research accounts and educate guarantors regarding financial liability, billing issues, insurance concerns, and forwarding various other information needed for account maintenance to pertinent departments for review.
Responsible to collect and follow-up on current and delinquent account balances due, including inbound and outbound contact via telephone, MyChart messaging, live chat, and text messaging with insurance companies and agents, law offices, other departments of the organization, patients. Informs customers about Sanford Financial Assistance Program via face-to-face interaction and over the phone communication using automated phone technology. Maintains accurate documentation in guarantor's accounts, regarding all verbal and written communications associated with the account. The workday consists of 90-95% of an employee's time on the telephone, live chat, and MyChart messaging.
Good working knowledge of collection laws as well as requirements of collection agencies mandated under the FDCPA standards. Work closely with the collection agencies by providing accurate information to enable them to correctly manage accounts.
Use initiative, discretion, and independent judgment in making decisions in varied situations as it relates to patient accounts. Capability to work with the growth and development needs of unique patient populations and to utilize strong communication skills. Be able to utilize all office equipment including provided computer and application software, printer, FAX, copier, multi-line telephone system. Requires excellent written and oral communication skills, including English usage, grammar, punctuation, and style. Ability to use appropriate reference materials and to multi-task. Familiarity with Data Processing capabilities and procedures is necessary. Must maintain HIPAA compliance.
Qualifications
Position Schedule:
Monday - Thursday: 9:30am - 6:00pm
Friday: 8:30am - 5:00pm
High school diploma or equivalent preferred.
Previous experience in billing or call center preferred but not required.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0182774
Job Function: Revenue Cycle
Featured: No
Job Summary
Full Time
Hospital
$39k-48k (estimate)
01/22/2023
05/02/2024
sanfordhealth.org
SIOUX FALLS, SD
15,000 - 50,000
2009
KELBY K KRABBENHOFT
$3B - $5B
Hospital
Related Companies
About Sanford Health
Sanford Family Medicine is a medical practice company based out of 1151 S Belmont Ave, Okmulgee, Oklahoma, United States.
The job skills required for Patient Accounts Representative include Customer Service, Billing, Health Insurance, Accounting, HIPAA, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Accounts Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Accounts Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Accounts Representative positions, which can be used as a reference in future career path planning. As a Patient Accounts Representative, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Accounts Representative. You can explore the career advancement for a Patient Accounts Representative below and select your interested title to get hiring information.
