Sandberg Phoenix is recruiting for a Client Service Coordinator in our Clayton Office

The Client Services Coordinator serves in a firm relations capacity. The Client Services Coordinator fulfills an important role in fostering firm relations, acting as the first point of contact for clients and visitors and cultivates a professional and welcoming atmosphere. The role encompasses managing all front desk operations and providing clerical assistance to the office.

You’ll love this job if:

• You value and demonstrate client service.
• You have excellent communication skills.
• You excel at problem-solving.
• You thrive as a team player.
• You are detail oriented.
• You have fun.

What you’ll do: (a sampling of responsibilities)

Front Desk Management:

• Greet clients and visitors with a professional and welcoming demeanor, offering assistance when needed.
• Maintain an organized reception area.
• Maintain and coordinate conference room and visitor office scheduling.
• Assist with ordering food and beverage services.
• Act as a liaison between clients and attorneys.
• Assist visiting attorneys with clerical and administrative requests when needed.

Administrative Functions:

• Process incoming deliveries and ensure attorneys and paraprofessionals are promptly notified and deliveries record.
• Based on inventory from office services, order office and kitchen supplies.
• Handle the processing of incoming checks and responsible for “petty cash”.
• Assist legal assistants with special projects to include mass mailings and creation of notebooks to be assigned through the LA Team Leader(s).
• Coordinate with facilities and Managing Attorney on any facility needs or issues.
• Serve as the back-up for the Office Services Clerk.

You should have:

• Proven experience in a customer service or administrative role, preferably in a professional services environment.
• Exceptional communication and people skills with the ability to interact effectively with clients, attorneys and paraprofessionals.
• Proficient in Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving skills and ability to pivot with challenges.
• Commitment to maintaining the confidentiality of sensitive client and firm information.
• Collaborate effectively with colleagues across all departments and contribute to a positive working environment.

Pay, perks and such:

At Sandberg Phoenix we pride ourselves on living our values each day and it shows. Ranked as one of Best Places to Work several years in a row, we are continually improving to recruit and retain top talent – from our interview process to our Sandberg Scoop sessions with our CEO, culture is at the heart of everything we do.

• We offer an array of benefits, including competitive salaries, medical, dental, vision, life and disability coverages, FSA, HSA, flexible vacation, 401(k) plan, and paid parking.
• We also offer some unique benefits including paid day off for birthdays, office casual dress code, tuition reimbursement and more.
• We value individuality and diversity. Our affinity groups, including our Diversity Committee, our Women’s Committee and our Community Connections Committee allow our members to get involved, get to know one another, and make a difference using their unique talents.

How to Join Us:

Apply online at www.sandbergphoenix.com – Career Opportunities or send resume and cover letter to: recruitment@sandbergphoenix.com, or fax to 314-241-7604 or mail to Recruitment: Sandberg Phoenix & von Gontard P.C., 600 Washington Avenue – 15th Floor, St. Louis, MO 63101.

Sandberg Phoenix is committed to an inclusive environment that will not discriminate in its employment practices due to an applicant’s race, color, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, genetic information, physical or mental disability, veteran status or any other characteristic to the extent protected by federal, state or local laws.