Full Time | Ambulatory Healthcare Services3 Weeks Ago
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Sanctuary Medical Center is Hiring a Front Desk/MedSpa Coordinator Near Boca Raton, FL
MedSpa Coordinator
Ready for a career glow up? Sanctuary is seeking full-time MedSpa Coordinator for the front desk!The ideal candidate is highly motivated with a passion for the beauty and wellness industry and ready to serve as a brand ambassador for Sanctuary. Our Front Desk oversees daily operations to ensure a seamless client experience from start to finish, and educate clients on Sanctuary's treatment options and products.
Responsibilities
Consistently provides excellent customer service to all clients in-person, over the phone and through text/email inquiries
Educates clients on Sanctuary's services, products and treatment options
Exudes positive attitude while working in a fast-paced med spa
Oversees daily schedule to ensure seamless client experience
Answering and screening phone calls, scheduling appointments, taking messages and ensuring prompt delivery to proper staff member
Monitor and respond to office voicemail, email inquiries and text messages throughout the day
Accurately checking clients in/out and scheduling all follow up visits
Intelligent booking using Millennium software
Preparing proper medical documents for patients through EMR
Ability to stay calm under pressure and quickly find solutions to potential issues
Responsible for cleanliness and appearance of spa including relaxation areas, lobby, front desk and back of house
Qualifications and Skills
2 years high end customer service experience
1 year medical aesthetics experience
Must have positive attitude
Team player with strong work ethic
Impeccable personal appearance
Physical mobility to bend, lift, and stand for prolonged periods
Ability to work overtime, weekends, days, evenings and/or holidays.
Ability to meet US employment and eligibility requirements.
Benefits/Perks
Health insurance for full time employees
Dental insurance for full time employees
Vision insurance for full time employees
401K for full time employees
Paid time off for full time employees
Sanctuary is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.