San Luis Valley Health is seeking a Patient Financial Counselor to assist patients with questions relative to healthcare costs, insurance, EOBs, statements of service, payment plans, payments and refunds.

What You'll Need:

• Bachelor's degree preferred, but not required
• At least two years experience in a business office setting, working in a health care facility preferred
• Previous billing, insurance and customer service experience, preferred
• Bi-lingual preferred but not required
• Able to communicate effectively both orally and written

What You'll Do:

• Greet patients and answer account inquiries in person, by email and over the phone.
• Demonstrates competency with patient estimates, payment collections, payment plans and understands patient's responsibilities for all billing systems.
• Notating accounts with inquiry and response/resolution to each question or issue.
• Negotiation and set up of payment contracts in the system.
• Assists patients with programs that may help patient with coverage of their bills.
• Works to address credit balance accounts in the system and resolves accounts for refunds as appropriate in conjunction with the cash processing team.
• Assisting other areas within the Patient Access and Patient Financial Services as needed.

As the largest employer in the San Luis Valley, we commit to providing our employees with quality and affordable benefits to complement a fulfilling work experience and help balance life experiences and needs. To show our appreciation of your hard work, we offer a competitive and comprehensive total benefits package, including:

• Full medical, dental and vision plans to suit the needs of you and your family, with low-cost copays and deductibles, all without high out-of-pocket expenses.
• Enjoy 21 days of Paid Time Off in your first year and a generous Sick Leave program, with accruals starting on your first day!
• Start saving with Retirement plans available from day one, providing up to 5% employer match after one year of employment.
• Free life and disability insurance benefits for full-time employees with the opportunity to purchase additional coverage at low costs.
• Add to your benefit package with a variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts and more.
• Take care of yourself with our free on-site 24-hour employee health center, and discounts to a selection of local fitness/recreational centers.
• Keep learning by utilizing our education program benefits to foster your growth and development.
• Give back to the community with multiple opportunities throughout the year to volunteer with our own non-profit SLV Health Foundation and other SLV- and community-sponsored events.
• Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions and more!
• Your family is our family so our employees and their family members have access to our employee support services, including up to four free counseling sessions to assist with work/life solutions.

Like to learn more? Click here for more information on our employee benefits program!