HOW YOU WILL IMPACT OUR MISSIONThe Host under direction performs a variety of moderately difficult duties in acting as host; greets and seats guests; maintains an accurate wait list and manages the seating rotation of the restaurant. This position reports to the Lead, Supervisor or Manager. WHAT YOU WILL DOGreets all guests entering the restaurant Makes Customer Service a top priority Seats guests in a prompt, courteous and efficient manner Manages seating rotation Takes restaurant reservations Provides personable and professional phone etiquette Communicates with management staff on a daily basis Applies good work ethics and meets SDZWA performance standards Assists servers and bus persons with service when time allows Assists in training new personnel as needed Assists Lead, Cooks, Manager and Supervisor when needed Maintains Department of Environmental uniform standards Maintains a passing grade on the County of San Diego Department of Environmental Health food handler’s exams Engages in the organization’s mission and visionWHAT WE ARE LOOKING FORJOB EXPERIENCEEducation, training and/or experience which would clearly demonstrate the essential functions, knowledge and skills listed. One year experience working in a fine dining restaurant environment.SKILLS AND KNOWLEDGEKnowledge of Zoo or Safari Park facilities, rules and regulationsProper phone etiquetteBasic usage and care of standard equipmentBasic inventory controlsGuest service standards and policiesUniform standardsPerformance standardsMulti/task and prioritize to meet the demands of businessWork in a high volume, fast/paced environmentCommunicate effectively (verbal and written)Work effectively in a team environmentInteract tactfully and courteously with guests and employeesWork competently with a diverse large groups of peopleUnderstand and carry out verbal and written instructions effectivelyPerform required clean-up work