Overview

This position is open until filled with an initial application review to take place after January 2, 2024.

The starting pay range for this position is $5,373 - $6,083 per month depending upon qualifications and is non-negotiable. 

SDSU Research Foundation is a dynamic and forward-thinking organization committed to driving innovation and making a positive impact. We are currently seeking an Enterprise Systems Business Analyst to join our growing team! If you are passionate about leveraging your skills to contribute to meaningful projects and work collaboratively with stakeholders, we want to hear from you.

WHO WE ARE

Established in 1943, the mission of the SDSU Research Foundation (SDSURF) is to focus on realizing the research objectives of San Diego State University, and to be the backbone for faculty and staff to find, attract, win, and administer their research and sponsored programs. SDSU is one of the top public research universities in the nation, furthering discoveries, interventions, and solutions that improve communities and change the world. The SDSURF provides the full life cycle of grants services to faculty and staff to realize these discoveries, interventions, and solutions that make a difference.

WHAT OUR DEPARTMENT DOES

The Information Systems team serves the evolving information services and technology needs of SDSURF. The team is responsible for the operation, maintenance, security, and ongoing development of SDSURF enterprise systems and providing administrative desktop services for central staff personnel. Enterprise Systems team members are key contributors to advancing Foundation and campus strategic priorities. We are service oriented and collaborate with colleagues across the organization to develop and implement innovative user-focused IT solutions that are vital for informed decision making and improved services for researchers and employees.

Responsibilities

YOUR ROLE IN CREATING THE UNIVERSITY’S PRESENT AND FUTURE

As an enterprise systems analyst, and under the general direction of the Enterprise Systems Manager, you will be responsible for a range of activities focused on the delivery of timely and accurate reports and automated, user-focused business processes: generating audit reports, troubleshooting and resolving data integrity issues, requirements gathering, determining business requirements, performing systems and data analysis, creating specifications, ensuring stability and integrity of software applications, planning, and testing software system configuration changes, developing project implementation and test plans, providing end-user application support, training users, and supporting information systems projects.

THE WORK YOU WILL DO AND MANAGE

As an Enterprise Systems Analyst, you will be responsible for a range of activities supporting a wide range of activities supporting Ellucian Banner ERP implementation (Finance, HR) and other integrated business applications. You will:

Enterprise Systems Analysis

• Participate in stakeholder meetings and focus groups to identify capabilities needed and document associated business requirements for use by programmers.
• Serve as liaison between functional and technical users in application design and programming. Work with users to test and debug programs; verify data acquisition and output.
• Prepare test cases of output against expected results. 
• Assists with research and development of system training manuals, including system testing and documentation.
• Ensure complex information is organized in an effective, easily interpreted format.
• Locate and define new process improvement opportunities.

 Analytics and Reporting

• Work cross-functionally to provide solutions that meet the analytics and reporting needs of SDSURF and SDSU leadership, faculty and staff. Drive clarity on requirements and ensure delivery meets agreed upon requirements.
• Assist with the development and delivery of financial data via custom reports and automated workflows. 
• Develop, modify, maintain and support custom reports (e.g. MyRF/Oracle Application Express, Excel, etc.) for both quick and accurate high-profile ad-hoc requests and ongoing needs
• Serves as first point of contact for system and data integrity issues. Utilizes problem-solving skills to research and document problems. Escalates complex issues to appropriate personnel.
• Assist with the review, consolidation and reduction of data discrepancies.
• Assists personnel with use and interpretation of MyRF reporting portal and how it relates to Banner data.
• Provide training and support to other business units to facilitate writing, generating and analyzing reports.

Qualifications

THE SKILLS WE NEED

• Ability to gather requirements from a diverse sources, perform data analysis, user-acceptance testing, integration and maintenance in business applications. 
• Strong customer service skills and strong desire to assist others. 
• Ability to communicate effectively to instruct or train others through explanation and/or demonstration. 
• Strong verbal and written communication skills for both technical and non-technical audiences. Self-motivated, ability to stay on task and work both independently and in team environment. 
• Highly motivated self-starter, with a strong and dependable work ethic. 
• Well organized, ability to manage priorities and workload to meet deadlines, detail oriented; possess good judgment and common sense. 
• Demonstrated ability to handle direct customer interaction professionally.

Required Experience and Education

• Bachelor’s degree in information systems, business or related field or an equivalent combination of education and experience required. 
• 5-years of progressively responsible experience performing varied administrative and analytical duties. 

Preferred Qualifications and Special Skills

• Experience as a business analyst, with a focus on engaging stakeholders and developing program and report specifications
• Experience reviewing and optimizing business process workflows for increased efficiency.
• Strong data analysis and research skills 
• Experience developing reports and manipulating data with Microsoft Excel or Access, SQL queries, or any enterprise reporting tool(s). 
• Experience gathering, testing, and documenting requirements. 

WHAT YOU WILL RECEIVE

• Comprehensive medical, dental, and vision plans
• Life and disability insurance plans
• Employer contributed 403b retirement plan
• Generous vacation and sick leave accruals
• 13 paid holidays and 1 annual personal holiday
• Hybrid in-office/telework arrangements
• Employee Assistance Program (EAP)
• Access to campus amenities, including Love Library, Aztec Lanes bowling alley, SDSU transit center, and a variety of coffee shops and eateries.
• Discounted Aztec Recreation Center gym membership and SDSU events
• Wellness workshops

HOW TO APPLY AND TIPS FOR MAKING IT THROUGH OUR HIRING PROCESS

If you are a motivated and detail-oriented Business Analyst looking for an opportunity to make a significant impact, we would love to hear from you! Please apply through the SDSURF Career Page. Make sure your application is complete. Including a resume and cover letter is recommended. 

WHAT OUR HIRING PROCESS IS LIKE

We work as fast as we can to make hiring decisions. However, it may take several weeks for all the parties involved to review your application. We keep in touch each step of the way and inform you of the status of your application.

ADDITIONAL APPLICANT INFORMATION

• Candidate must reside in California or live in a commutable distance from SDSU at time of hire.
• Job offer is contingent upon satisfactory clearance based on Background Check results (including a criminal record check).
• San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer