OPEN UNTIL FILLEDLed by a Board of Directors made up of elected officials from each of the 24 cities and towns and the five county supervisorial districts, San Bernardino County Transportation Authority (SBCTA) staff is focused primarily on freeway, interchange, and transit enhancements to the region that first and foremost benefit the taxpayer of San Bernardino County. Coupling that effort with various non-transportation related objectives from the Council of Governments role of the agency brings the mission of providing quality of life improvements to the residents, business operators, and commuters of our region to the forefront.For more than four decades, SBCTA (previously known as SANBAG) has taken pride in delivering on its commitment to the voters through the implementation of Measure I. This half-cent sales tax that generates transportation dollars that are from the region and for the region is a critical element in the agency's goal to keep people and goods moving effectively. SBCTA calls the historic San Bernardino Santa Fe Depot home. Our headquarters not only positions the agency in the heart of the county, but is symbolic of our longstanding commitment to transportation.ABOUT THE JOB 
Under general direction, performs analytical, research, and/or program/project coordination duties and responsibilities in assigned area of responsibility; legislative and public affairs, manages assigned contracts, grants, funds, and/or budgets; researches and analyzes information from various sources on specialized topics; ensures compliance with federal, state, and local laws and regulations governing assigned program(s); and performs related duties as assigned.
 
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from assigned supervisory and/or management personnel. Exercises no supervision of staff.
CLASS CHARACTERISTICS 
MANAGEMENT ANALYST II – This is the journey-level classification in the Management Analyst series. Positions at this level are distinguished from the Management Analyst I by the performance of the full range of analytical work requiring thorough knowledge of administrative principles and analytical practices, working independently, and exercising independent judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.
Positions in the Management Analyst class series are flexibly staffed at all levels. Progression through the series is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the next higher level.TYPICAL JOB FUNCTIONS 
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Performs a variety of professional administrative and analytical work in support of the Legislative and Public Affairs department; coordinates and implements projects, programs, studies, and/or initiatives.
• Works with Public Outreach consultant for communication strategies and execution of information dissemination. 
• Monitors subscription services used in development of communication tools.
• Staffs and supports SBCTA led community events, including but not limited to: ribbon-cuttings, groundbreakings, project tours, etc.
• Develop strategies and executes participation at transportation trade shows.
• Designs, prepares, and produces a wide variety of communications including news releases, public service announcements, newsletters, articles, special presentations, and related material.
• Monitors, routinely updates, and responds as needed to SBCTA social media accounts.
• Assists in the development of and maintains SBCTA website(s); provides guidance on and oversight of website and online content.
• Provides ongoing support and advice to SBCTA Board of Directors, management, and staff regarding communications to the public.
• Researches information from various sources and assists in preparing public presentations, speeches, and related background information.
• Represents SBCTA in meetings and at events with other public agencies, community groups, and organizations. 
• Collects, compiles, and analyzes information from various sources on specialized topics related to assigned department including financial, budgetary, operational, compliance, and/or administrative issues or questions.
• Participates in the development, administration, and oversight of assigned budgets. 
• Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; researches and analyzes departmental and programmatic practices and procedures, conducts needs analyses, feasibility studies, and evaluations, makes recommendations for improvements, and develops implementation plans. 
• Prepares and proofreads a variety of reports, letters, memoranda, correspondence, and other written materials; independently composes correspondence and reports related to assigned area of responsibility; designs and produces charts, graphs, presentations, and spreadsheets; prepares and submits reports and related documents for presentation to the Board of Directors and other boards, committees, and commissions.
• Serves as a liaison for assigned program to public and private organizations, community groups, regulatory agencies, and the public; provides information and assistance regarding assigned programs, projects, and services; receives and responds to inquiries, complaints, and questions relating to assigned area of responsibility; reviews problems and recommends corrective actions; coordinates and monitors responsive actions to community requests; compiles documents in response to subpoenas and requests for public records.
• Conducts outreach, engagement, and public education activities to inform residents and the business community of programs and services; prepares and conducts presentations for a variety of audiences.
• Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate. 
• Develops requests for proposals and related documents for professional services; participates in advertising and bid processes; evaluates proposals and recommends project award; coordinates with legal counsel to determine SBCTA needs and requirements for contractual services; negotiates contracts and agreements and administers same after award; reviews work performed and ensures work adheres to the budget, timeline, and contract requirements.
• Provides staff support to assigned commissions, committees, boards, and work groups.
• Organizes and maintains accurate and detailed databases, spreadsheets, files, and records, verifies accuracy of information, researches discrepancies, and records information; ensures compliance with established records retention schedules.
• Attends and participates in professional group meetings; monitors legal, regulatory, technology and societal changes, and court decisions and stays abreast of new trends and innovations in areas that may affect assigned program. 
• Ensures compliance with federal, state, and local laws and regulations governing assigned program(s). 
• Performs related duties as assigned.

QUALIFICATIONS
Knowledge of:

• Operations and services provided within assigned program area. 
• Principles of program/project coordination, implementation, and evaluation. 
• Principles and techniques of conducting analytical studies, evaluating alternatives, making sound recommendations, and preparing and presenting effective and technical reports.
• Principles and practices of budget development and administration.
• Principles and practices of contract administration and vendor management. 
• Funding sources and requirements, grants administration, and proposal writing techniques.
• Business letter writing and the standard format for reports and correspondence. 
• Record keeping and filing system methods, principles, and practices.
• Mathematical principles and statistical techniques.
• Recent and on-going developments, current literature, and sources of information related to assigned program(s). 
• Applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility. 
• Techniques for providing a high level of customer service, by effectively working with the public, vendors, contractors, and SBCTA staff. 
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Research, analyze, evaluate, understand, interpret, and apply program/project policies, procedures, and guidelines.
• Prepare and manage assigned budgets and contracts. 
• Research and identify funding opportunities, write proposals, administer and monitor awarded funds, and ensure compliance with reporting requirements.
• Coordinate services with other departments, member agencies, community organizations, and other agencies. 
• Perform quantitative and qualitative analyses to evaluate assigned projects, programs, and activities.
• Prepare clear and concise reports, correspondence, and other written materials.
• Understand, interpret, apply, and ensure compliance all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Effectively represent the program and SBCTA in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.
• Organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. 

 
Education and/or Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
 
Equivalent to graduation from an accredited four-year college or university with major coursework in journalism, communications, business, public administration, political science, urban planning, environmental science, finance or a closely related field; and three (3) years of increasingly responsible analytical or administrative experience in a field related to assigned program/area of responsibility.
 Licenses and Certifications:

• Requires possession of a valid California Driver’s License, a satisfactory driving record, and a properly registered and insured vehicle, to be maintained throughout employment.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; operates a motor vehicle and visit various SBCTA sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.
ENVIRONMENTAL ELEMENTS
Employees primarily work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing policies and procedures.