San Bernardino Community College District is Hiring an Academic Support Services Specialist Near San Bernardino, CA
Salary: $29.62 - $37.07 Hourly Location: San Bernardino, CA Job Type: Department: Student Accessibility Services Job Number: 00951 Closing: 1/22/2023 4:30 PM Pacific Job Description THIS IS A CATEGORICALLY FUNDED POSITION. CONTINUED EMPLOYMENT IS BASED ON CONTINUED FUNDING.
Testing for this position will be scheduled in-person the week of February 6, 2023, located at District Office. If minimum qualifications are met, the applicant will be notified with test date and time.
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class. SUMMARY DESCRIPTION Coordinates the daily activities for tutoring services in assigned areas. Serves as a resource for the campus for academic support needs and best practices. SUPERVISION RECEIVED AND EXERCISED Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers and/or professional experts. Coordinates, oversees, and provides support for the assignments of assigned staff. The following duties are typical for this classification.
Coordinate staffing for academic support services; collaborates with faculty in the recruitment, and placement of tutors; maintains contacts with faculty for peer tutor recommendations; reviews and completes necessary forms to hire new and re-hired student tutors; submits necessary forms for volunteer tutors.
Coordinates the day-to-day actives of the instructional support areas, such as tutoring and stem centers.
Collaborates with faculty to provide tutorial staff workshops; orients tutors in the use of scheduling software, and recordkeeping procedures; makes recommendations and participates in the development and implementation of tutoring methods and best practices including techniques in effective tutoring strategies.
Oversees and monitors tutoring activities; develops, enters, maintains, and tracks tutoring schedules; assigns departmental projects to tutors as necessary.
Guides students in the use of instructional technology and additional resources as needed; provides support to tutors as needed.
Gathers and maintains campus-wide information of the location, times, and type of student academic support services offered; assists in updating department webpage; develops and prepares informational materials related to services on campus.
Reviews and maintains tutor timesheets and logs; generates timesheets obtains required signatures and submits timesheets to appropriate manager.
Monitors and tracks expenditures and provides regular budget reports to the appropriate administrator; assists in resolving budget issues.
Prepares and presents available academic support services to the campus and the public; assists in the coordination of events and activities related to tutoring services.
Participates in the development and implementation of new programs; makes recommendations for activities to support learning; participates in a variety of committees related to student learning and instructional support services.
Attends special events on and off campus related to tutoring and student learning strategies to promote academic support services; organizes, and distributes information related to tutoring services.
Checks out books, equipment, and related materials to students and faculty; maintains inventory of supplies; enters purchase requests; reports equipment malfunctions to supervisor and submits service requests as needed.
Collects, organizes, prepares, and maintains a variety of records, statistics, and reports related to tutoring services; prepares reports regarding total number of student hours and total number of tutor hours.
Provides information and responds to requests and inquiries from students, faculty, staff, and the public.
Performs other duties related to the primary job duties.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. CORE COMPETENCIES: Critical Thinking
Analytically and logically evaluates information to resolve problems
Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it
May detect ambiguous, incomplete, or conflicting information or instructions** Fact Finding
Obtaining facts and data pertaining to an issue or question
Uses defined investigation and information search techniques Adaptability
Responding positively to change and modifying behavior as the situation requires**
Accept and adjust to changes and the unfamiliar Attention to Detail
Focusing on the details of work content
Shows care and thoroughness in adhering to process and procedures that assure quality
Applies knowledge and skill in recognizing and evaluating details of work**
Applies skilled final touches on products Listening
Comprehend and verbal instructions and orally presented information
Recalls or retrieves key points in a conversation
Listen actively by rephrasing others' input cogently and accurately** Using Technology
Working with electronic hardware and software applications
Using basic features and functions of software and hardware
Experiments and finds novel uses for standard features and functions **
Adds, improves, modifies, or develops features and functionality** Customer Focus
Attending to the needs and expectations of customer
Seeks information about the immediate and longer term needs of the customer
Anticipates what the customer may want or expect in a product or service
Works across organizational boundaries to meet customer needs ** Reading Comprehension
Understanding and using written information
Knows the meaning of printed words; comprehend the literal meaning of text
Make interpretations, applications, deductions, inferences, extrapolations from written information ** Professional and Technical Expertise
Applying technical subject matter to the job **
Applies a mastery of knowledge and skill for performing across a wide range of technical or professional applications
Possess recognized expertise outside of the organization** Self-Management
Follows through on instructions and assignments
Self-directed and self- monitored in commitments and accomplishments
Redefines or reprioritizes activities within scope of responsibility Valuing Diversity
Shows acceptance of individual differences
Welcomes input and inclusion of others who may be different from oneself
Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination **Lead, Advanced or Senior Level Positions Qualifications Education/Training: A Bachelor's degree from an accredited college or university Experience: Two (2) years of responsible work experience including some experience in a tutoring environment or coordinating department activities. Equivalency Provision: In the absence of a Bachelor's degree from an accredited college or university, an Associate's degree or sixty (60) semester units and four (4) years of responsible work experience, including some experience in tutoring and coordinating department activities is qualifying. Desired Experience:
Direct experience collaborating with a wide variety of professionals in the college landscape (must display within application material).
Experience and knowledge in tutoring strategies for English and Math and principles of Universal Design for Learning (UDL) (must display within application material).
Experience working as a liaison between departments and/or community partners (must display within application material).
Physical Demands and Working Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office/tutorial center setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office/Tutorial Center setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight up to 25 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. Employment Requirements The person selected for hire will be required to complete the following pre-employment requirements:
Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.
Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)
Tuberculosis (TB) risk assessment
Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies. To apply, visit: https://www.schooljobs.com/careers/sbccd/jobs/3836944/academic-support-services-specialist The San Bernardino Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled. jeid-445a5c89d19e4c498f3ec36a0bb8d7b8