Description

Example of Duties

(The following is used as a partial description and is not restrictive as to duties required.)
Level I
Learns and performs a variety of office, administrative, and general support assignments; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; learns and maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; may learn to update and maintain computerized records and generate reports; may learn and use spreadsheets and other special computer software; operates office equipment.
Level II
Performs a variety of office, administrative, and general support assignments
Gathers, assembles, organizes, and tabulates data and information serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff
Receives, sorts, and distributes mail
Maintains and updates records and information retrieval systems Records and logs invoices, claims, and other documents
Types/word processes and proofreads a variety of documents and material
May work on special reports, projects, and publications
May assist with maintaining family support and/or public assistance records
May update and maintain computerized records and generate reports May use spreadsheets and other special computer software
Operates office equipment.
Level III
Performs a variety of the more complex office, administrative, and general support assignments; may be assigned day-to-day responsibility for the office support functions of a work unit; may provide lead direction and work coordination for assigned staff; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; completes and mails income verifications; updates and maintain computerized records and generates reports; may prepare and file court papers; may assist with preparing Court Reports; may prepare Juvenile In-Custody reports; may develop and maintain chronological activity records of people on special programs; may log in and process applications and documents; calculates fees for permits; develops computer records; may assist with compiling agenda packets for a Board or Commission; may take and transcribe meeting minutes; schedules appointments for staff; may process time sheets for a work units; develops and maintains deposit and receipt records; may review and maintain clinic files; uses spreadsheets and other special computer software; performs special assignments related to the Department and unit where assigned; operates office equipment.

Minimum Qualifications

Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Level I
Some training in office skills is desirable.
Level II
One year of previous administrative, office, and general support work experience comparable to that of an Office Assistant I with San Benito County.
Level III
Two years of previous administrative, office, and general support work experience comparable to that of an Office Assistant with San Benito County.
Special Requirements:
Some positions may have additional departmental requirements.

Knowledge Of/Ability To

Knowledge of:
Level I
Correct English usage, spelling, grammar, and punctuation.
Basic mathematics.
Level II
Policies and procedures of the Department and unit where assigned.
Good public relations techniques.
Maintenance of files and information retrieval systems.
Computers and software used in office and administrative support work.
Modern office methods and procedures.
Correct English usage, spelling, grammar, and punctuation.
Basic mathematics.
Level III
Policies and procedures of the Department and unit where assigned.
Thorough knowledge of specialized areas of office support where assigned.
Good publicrelations techniques.
Maintenance of files and information retrieval systems.
Computers and software used in office and administrative support work.
Modern office methods and procedures.
Correct English usage, spelling, grammar, and punctuation.
Basic mathematics.
Principles of work coordination, planning, and lead direction.
Ability to:
Level I
Learn and perform a variety of administrative, office, and general support work with minimal guidance and supervision.
Read, interpret, and apply policies, procedures, and regulations.
Follow oral and written directions.
Type or use word processing software at an acceptable speed to meet production requirements.
Gather and organize data and information.
Maintain and update records and reports.
Learn to operate a computer and use department software in the performance of assigned work.
Operate and use office equipment.
Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.
Establish and maintain cooperative working relationships.
Level II
Perform a variety of administrative, office, and general support work with minimal guidance and supervision.
Read, interpret, and apply policies, procedures, and regulations.
Follow oral and written directions.
Type or use word processing software at an acceptable speed to meet production requirements.
Gather and organize data and information.
Maintain and update records and reports.
Operate a computer and use department software in the performance of assigned work.
Operate and use office equipment.
Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.
Establish and maintain cooperative working relationships.
Level III
Maintain on-going responsibility for the office support functions of an assigned work area
or unit.
Perform a variety of complex administrative, office, and general support work with minimal guidance and supervision.
Read, interpret, and apply policies, procedures, and regulations.
Follow oral and written directions.
Type or use word processing software at an acceptable speed to meet production requirements.
Gather and organize data and information.
Maintain and update records and reports.
Operate a computer and use department software in the performance of assigned work.
Operate and use office equipment.
Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.
Establish and maintain cooperative working relationships.
In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.

SAN BENITO COUNTY BENEFITS
Employees in regular, full-time positions will be eligible to participate in the following employee benefits:
Pay Day: Employees are paid bi-weekly.
Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly.
Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit.

• < 4 years of service = 10 days per year
• 5 to 9 years of service = 15 days per year
• 10 to 14 years of service = 18 days per year
• 15 years of service = 20 days per year