About the role:

The Smart Trailers and Connected Equipment team builds amazing solutions for all Samsara customers, regardless of industry segment. The Samsara Smart Trailer portfolio targets fleet operations that utilize any type of trailer, including Dry Van, Chassis, Flatbed and Reefers. This portfolio includes a range of hardware and software that enables trailer-only and mixed fleets to improve visibility, reduce costs, and optimize fleet operations. 

The product management team is the steward of our complete customer journey, ensuring acquisition, onboarding and engagement experiences across all surfaces (web, mobile, API), are best-in-class.

This team:

• Interacts regularly with customers to receive/provide feedback loops on critical feature development and enhancements.
• Leverages competitive intelligence to strategically grow the Samsara moat.
• Shepherds investments from concept through release management, including all GTM motions along the way.
• Continuously balances a complex set of priorities, serving existing customers with requested enhancements and building new functionality across multiple product areas.

As a Staff Product Manager, you will join an experienced product team that is building Smart Trailer solutions, and will play a critical role on this team alongside engineering, design, product, platform, GTM and field leaders at Samsara to drive this portfolio forward.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara. 

In this role, you will: 

• Discover, distill and articulate our Smart Trailer business, in terms of opportunity and customer priorities. 
• Work jointly with existing Smart Trailer product managers and engineering to maintain a multi-quarter roadmap with measurable goals to ensure delivery of the required experiences.
• Interface with customers to ensure that we reach the outcomes required for their ultimate success. Define product requirements for user-facing capabilities, and serve as the ‘voice of the customer’ in trade-off discussions and decision-making forums.
• Establish a long term monetization strategy for the Smart Trailer portfolio to package sources of customer value, aligned with other aspects of the Samsara portfolio.
• Partner with Product, Platform and Engineering teams to identify dependencies or forward-looking risks that must be mitigated to ensure our success.
• Support and advance the Smart Trailer product marketing initiatives, playing a key role in content development, sales and customer presentations.
• Be data-driven, understanding customer segments, feature usage and success metrics, to ensure our goals are achieved.
• Contribute to the practice of product management at Samsara to help drive hyper-growth at scale.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 10 years in a senior product management role, having delivered a range of products or features with varying complexity, attributed to specific business outcomes, and delivering value for Enterprise customers.
• Strong analytical skills to evaluate and interpret large datasets and make informed conclusions.
• Ability to establish strong credibility with engineering leadership, understand system dependencies and navigate/negotiate trade-offs.
• Experience working in a customer-focused environment. Demonstrated ability to establish trust and credibility with customers, with a knack for gleaning customer insights from quantitative and qualitative data.
• A proven track-record of delivering outstanding results, managing significant complexity and bold timelines. You have a bias-to-action and are not afraid to get your hands dirty.
• Advanced organizational skills, attention to detail, and excellent communication skills. Must be comfortable presenting to customers, executives, and internal audiences, adjusting your communication style based on your audience.

An ideal candidate also has:

• Experience building products and solutions that span hardware and cloud software, serving fleet operations including trailers.
• Advanced degree in a technical discipline (computer science, engineering, etc.) and/or in Business / Marketing.