About the role: 

Our Telematics team takes real-time signals from our IoT devices deployed in vehicles (think: GPS, Engine RPM, Fuel Levels and hundreds more) and processes them to help our customers make their vehicle fleets safer, greener, and more efficient. 

The Telematics firmware team is a cross-functional product engineering team that designs, develops, deploys, and maintains solutions that help our customers become more sustainable in their fleet operations. We primarily work and collaborate closely with product managers, customer support teams, other firmware teams, and full stack engineers to build out our feature sets. The technology in use includes buildkite, databricks, GraphQL, Golang, C , Linux, CAN, Wifi, USB and LTE. This role is a mix of development and operational work focused on firmware releases and metrics.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

Click here to learn about what we value at Samsara.

In this role, you will:

• Architect, develop, debug, and test customer-facing firmware features written in C/C and Golang for Samsara’s cloud-connected hardware platform. 
• Build telematics products for the long term and support our 1.5 million devices in the field.
• Design and develop our internal observability discipline to ensure the health of our firmware rollouts. 
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. 

Minimum requirements for the role:

• 8 years of professional industry experience in software development. 
• Experiencing with large scale observability for production systems. 
• Experience with developing and shipping production code. 
• Experience with building and monitoring metrics during firmware rollout. 
• Experience triaging and assessing incoming customer and QA found issues. 
• Bachelors or masters in computer science, engineering or similar. 

An ideal candidate also has: 

• Experience with C/C or Golang is a plus. 
• Experience working on Linux based embedded systems on complex SOCs. 
• Experience working with SoC vendors, JDM partners and building a high quality product. 
• Experience working on Linux drivers and collaborating with system engineers to debug complex system issues. 
• Enjoys working at the intersection of hardware, software, networking, and data.
• Thrives in an environment that requires rapid deployment and product iteration based on customer feedback. 
• Understands how observability ensures high quality releasesEvaluates how decisions at each layer of the stack affect other layers for different products. 
• Builds production ready platforms with design for test mindset.