A VBP Student Worker will be responsible for:

• Assisting VA and/or Hazlewood beneficiaries with any claims or issues
• Distribute information about VA and/or Hazlewood programs and educational benefits
• Help Veterans and their beneficiaries with questions about benefits
• Assist with processing required documentation for their benefits
• Help maintain and organize files regarding military educational benefits
• Student workers will provide excellent customer service to current, future, and potential students who may or may not be using a military educational benefit both in person and by phone
• General office tasks such as scanning, shredding, auditing certifications, and indexing required documentation for students’ military educational benefits
• Communicate with the Veteran and/or dependent in a positive, patient, problem-solving, and optimistic manner
• Refers Veteran and their beneficiaries to campus partner resources (e.g. VRE, VRC, Vet Center Outreach coordinator)
• Helps to establish Veteran community on campus in collaboration with Veteran Student Organization through group meetings and outings
• May provide outreach services
• Answering phones
• Other duties as assigned

04/26/2024

9N9262

Becky Paschal

9362942544

bxp016@shsu.edu

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.
Annual Security and Fire Safety Report