Personal Injury Case Manager

Join Sam Aguiar Injury Lawyers - A Leader in Client Service and Results

At Sam Aguiar Injury Lawyers, we're not just a law firm; we're a life-changers for those affected by personal injuries. Our commitment to excellence has made us a preeminent firm in Louisville, known for unmatched service and outstanding results. We are currently seeking a passionate and dedicated Personal Injury Case Manager to join our team and contribute to our mission of delivering the highest caliber of service and outcomes to our clients.

Role Overview:

As a Personal Injury Case Manager, you will play a pivotal role in overseeing and managing pre-litigation client cases from inception to resolution. You will work closely with our team of attorneys to provide exceptional service and support to our clients, ensuring efficient progress through every stage of their cases.

Responsibilities:

• Direct collaboration with assigned attorneys to manage and oversee the progression of client cases prior to and throughout litigation.
• Demonstrate a working knowledge of the claims processes, injury recognition, recoverable damages, and presentation of the claim for maximum client recovery.
• Organizing and maintaining the online case files to include meticulous documentation of any case activity and entry of data into the case management system.
• Creating automations and processes to ensure that routine tasks and functions are not overlooked.
• Proactively update clients on case status, gather information, and address questions, delivering consistent outstanding service while recognizing their reliance on our support during challenging circumstances.
• Obtain and organize medical records and other necessary documentation to support the client's case.
• Communicate with insurance companies to keep them informed about the nature of our clients' injuries and damages, and to collaborate with attorneys for successful negotiations on behalf of our clients.
• Assure that recoverable first-party insurance benefits are identified and obtained for our clients.
• Identification of third parties with potential liens and recovery rights and ensure that those are resolved on behalf of our clients.
• Preparing final settlement distributions and assuring that clients promptly receive the full shares to which they are entitled.

Qualifications:

• Prior experience in a similar role within a personal injury law firm.
• Strong multitasking abilities and the capacity to manage multiple cases simultaneously.
• Familiarity with insurance claims.
• Ability to understand and interpret medical records.
• Capable and skilled in effectively negotiating and discussing claim information with insurance companies and other pertinent parties.
• Exceptional customer service skills with a focus on building and maintaining long-lasting relationships with clients.
• Excellent written and verbal communication skills, with a professional and empathetic demeanor.
• Detail-oriented approach with a commitment to accuracy and thoroughness in case management.
• Ability to collaborate with others to execute game plans for client successes.
• Proficiency with computer software.

Why Join Us?
At Sam Aguiar Injury Lawyers, you’ll be part of a team that’s dedicated to making a significant impact on the lives of those who have suffered from personal injuries. We pride ourselves on our dedication to our clients and our relentless pursuit of justice on their behalf. We offer a competitive salary, comprehensive benefits, and a supportive environment where you can grow your career and make a difference.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Generous paid time off
• Opportunity for career advancement

How to Apply:
If you're looking to make a difference and work with a firm that values service and excellence, we want to hear from you. Please submit your resume and cover letter explaining why you are the right fit for this role.

Join us and be a part of a team that not only aims for professional excellence but also values helping our community recover and thrive. We look forward to welcoming you to our team!

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Experience:

• personal injury law: 1 year (Required)

Ability to Commute:

• Louisville, KY 40299 (Required)

Work Location: In person