Talent Acquisition Manager

We started Salt & Straw because we wanted to build a strong community with our team, our guests, and our partners. As the TAG Manager, you play a critical role in taking care of our team and creating a strong community inside and outside of our scoop shops, kitchens, and Support Centers. This is a new role for our growing company, so we are looking for someone who has the experience to build a strong TAG team. Successful leaders at Salt & Straw lead with kindness, are thoughtful, resourceful, collaborative and scrappy in their approach to work.

Position Description:

Our Recruiting Manager will bring Salt & Straw values to life for our team and our customers. The Salt & Straw recruiting manager will develop and implement a successful recruiting strategy for “Salties” at all levels. Incumbent lead staffing strategies will attract a diverse pool of qualified people possessing a high level of emotional intelligence and a fun, hard-working passion for creating and serving the world’s best ice cream.

This is a full-time position with regular working hours from 9:00 AM - 5:00 PM, Monday - Friday. This position is based at our Central Support Office in Portland and reports to the Chief People Officer.

 Essential Responsibilities: 

· Lead a small team focused on professional level requisitions including Ice Cream Shop managers, functional SMEs and regional leaders.

· Develops, facilitates, and implements all phases of the recruitment process, including interview guides and Hiring Manager

· Collaborates with department managers to identify and draft detailed and accurate job descriptions and hiring criteria.

· Leads development of recruiting strategy for front line, coaching recruiting managers in the field

· Supports new Shop Openings with strategic support for recruiting scoopers

· Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.

· Oversees job posting and advertising processes.

· Facilitates full cycle of screening and interviewing

· Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.

· Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.

· Ensures compliance with federal, state, and local employment laws and regulations, and company policies.

· Oversees team facilitating job fairs and new shop recruiting initiatives.

· Performs other duties as assigned.

Competencies: 

· Unapologetically and infectiously positive attitude that attracts and puts our applicants at ease.

· Strong relationship building/management skills

· Ability to communicate clearly and enthusiastically, with a collaborative and diplomatic demeanor, strong phone, active listening and written communication skills

· Professionalism and skills consistent with the culture of Salt and Straw and our customers and teams.

· The ability to be a cooperative team player and to serve others with understanding, respect and care.

· The ability to appropriately manage time, communicate priorities and workflow.

· Proven ability to be flexible and supportive when faced with ever-changing priorities

· Self-directed with ability to organize, prioritize, and own multiple tasks while meeting and/or exceeding deadlines; high attention to detail and accuracy.

· Strong communication skills and the ability to bring our value of hospitality into all interactions with team, customer and vendor relationships.

· A continuous and consistent interest in, knowledge about, and competency to meet the needs of the high standards of Salt and Straw

Other Qualifications

· Excellent verbal and written communication skills.

· Excellent attention to detail 

· Hands on experience with HRIS or HRMS systems

· Relentless desire to organize, communicate and collaborate 

· Strong ability to effectively communicate with multidisciplinary teams

· Strong computer skills, with either MS Office or G-Suite, particularly with Excel or Google Sheets

· 5 years of office experience or experience in retail or quick service

· Ability to handle high volume email and phone communication 

· Bachelor’s Degree is preferred

· Be able to sit for long periods of time

Salt and Straw Values

Create The Unbelievable

Show Up Generously

Act With Thoughtful Curiosity

Share Human Kindness

Make It Count

We can’t wait to meet you!

Salt & Straw is proud to be an equal opportunity employer of all qualified individuals. We will consider all people - minorities, women, veterans and individuals with disabilities no matter their sexual orientation or gender identity. Salt & Straw will consider giving opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes.