Hard-Line Processing Team Member

Work with a purpose as part of a team empowering people to change their lives.

Join a team dedicated to helping every person—participants, volunteers, donors, and staff—realize the fullness of who it is God created us to be as we fight poverty with dignity.

About Salt & Light (S&L)

We are a non-denominational, Christian nonprofit not affiliated with any one church, rather, working with many different individuals, churches, businesses, and organizations in fulfilling our mission and vision. 

Our doors first opened January 2004 in Champaign, IL as we began handing out food and clothing to local families. Very quickly we became the largest “emergency food program” in Champaign County, and a leader in the community for providing access to basic resources. In addition to the weekly assistance provided through the food pantry and clothing closet, we partnered with area churches and businesses in large events designed to help families with school supplies in the fall, meals at Thanksgiving, and gifts at Christmas.

We later added financial education classes and a computer lab, both of which represented not just the addition of new programs but signaled a desire to move away from just providing things, to offering opportunities for people to grow. 

After wrestling with the theologies and ideologies found in the book When Helping Hurts, we felt led to design a more developmental approach to meeting basic needs. Our new model created opportunities for individuals to acquire the resources they needed through use of the skills, gifts, and abilities God had given them. Instead of being handed a preselected bag of groceries, our participants now shopped with store credit earned through volunteering. The stores we now operate in Urbana and Champaign are open to the entire community and generate revenue to support the store credit participants earn in addition to our other programs and services.

About the Position

Reporting to the Receiving & Processing Manager and Receiving & Processing Assistant Manager, the Hard-line Processing Team Member helps fulfill our mission and vision by providing outstanding customer service to our customers, donors, volunteers, and all staff members.

Our Hard-Line Processing Team Member is someone who loves people and is a highly motivated self-starter comfortable being part of a team. The ideal candidate can multi-task and prioritize projects while providing excellent service to our customers.

Responsibilities

It is the primary responsibility of the Hard-line Processing Team Member is to ensure a safe and welcoming environment for every employee and volunteer that reflects the grace and truth of Jesus.

• Greet volunteers with a smile, kind words, and a friendly working environment.
• Ensure the processing area is clean and safe.
• Efficiently process hard line items and pay close attention to details.
• Meet processing goals to ensure the quality of goods for all Salt and Light locations.
• Assist volunteers and team members with questions and help with needs.

Tasks

These are key components for the Hard-Line Processing Team Member. This is not a comprehensive list of tasks.

• Keep the area clean and safe.
• Ability to sort and identify merchandise into high value, price bins, scrap, or trash.
• Meet daily processing goals.
• Learn and implement the 3 hard-line processing functions and standards.
• Teach volunteers how to complete tasks and follow up.
• Clocking in and out for shifts appropriately.
• Other duties as assigned.

Position Qualifications & Skills

• Work well with a diverse group of staff, customers, and volunteers.
• Self-starter and solution-focused.
• Prior knowledge of valuing home goods, toys, electronics, antiques, and memorabilia.
• Work efficiently in a team and individually.
• Pay attention to the details.
• Provide instruction and leadership to volunteers.
• Communicate with volunteers and team members.
• Ability to bend and lift merchandise from carts and gaylords.
• Ability to lift 50 lbs. or more with assistance.