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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with CRM AI Data Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place!

Opportunity overview

Are you passionate about creating a future where a skills-based model empowers employees to unlock learning, career growth, and impact? Are you driven by innovation and have a proven track record of leading progressive initiatives on a global stage? If so, we invite you to apply for this pivotal role on our growing Global Talent Management Team.

As a Senior Manager, Skills Programs, you will drive the creation and execution of a comprehensive skills program that aligns with the company's strategic objectives and future needs. This role involves close collaboration with various teams and collaborators to embed skills as a fundamental element of career growth and development opportunities within the organization. You will be instrumental in shaping the talent architecture, ensuring that it provides clear career pathways by mapping skills to job roles and learning opportunities. Your expertise in skills, leadership, and global talent management will guide the integration of these initiatives into wider company programs, while your project management capabilities will ensure alignment, communication, and effective delivery of key projects!

What You'll Do

• Lead the design, development, implementation, and maintenance of a comprehensive enterprise-wide skills program inclusive of establishing leadership behaviors, with a focus on integrating skills across talent management programs to meet current and future business needs.
• Support the design, development, implementation, and integration of talent programs across the talent lifecycle in alignment with business needs and priorities.
• Collaborate with cross-functional teams and key partners to leverage skills as the currency that drives career growth and opportunities for development.
• Support the design and delivery of a skills architecture, with a focus on mapping relevant skills to a job architecture aimed at providing employees with clear career and learning pathways.
• Partner with key team members to provide thought leadership for integrating skills development initiatives into broader talent management, learning and development, and other relevant programs and processes.
• Foster collaboration with partners and across teams including career growth, workforce planning, and learning and development to align efforts, communicate progress, and deliver key initiatives effectively.
• Serve as a subject matter expert on skills and global talent management programs, providing clarity on the program direction, design, change management, and implementation. Support broader talent management initiatives across the team.
• Stay abreast of industry trends and standard processes in skills-based organizations, skills technologies, and talent management practices.
• Track and analyze skills across the enterprise, gathering key data insights and feedback from partners and making recommendations for continuous improvement.
• Use project management practices to ensure successful delivery of programs within timelines and budget.

Who You Are

• A strategic problem solver and subject-matter expert. You are passionate about skills and leadership behaviors, understanding the critical role it plays in organizational success. You are adept at creating strategies that align your expertise with talent management practices.
• A seasoned program manager. You have a track record of managing large-scale, complex programs and projects, ensuring successful integration of skills initiatives into the organization's ecosystem. You are strategic and thorough.
• A data-driven program owner. You have a strong grasp of key research methodologies and analytics. You use data to generate actionable insights that inform decision-making and program design. Your recommendations are grounded in business metrics and team member needs.
• A master dot connector. You are skilled at seeing opportunities for alignment, integration, and efficiency. You engage experts and partners to ensure a comprehensive approach to skills-based talent practices.
• A curious and innovative change enthusiast. You have a passion for continuous learning and skill enhancement. You foster a culture of innovation and continuous improvement. You are deeply committed to understanding the needs of our business and key collaborators, translating business needs into tangible talent strategies and outcomes.

Minimum Requirements

• Undergraduate or graduate degree in Industrial/Organizational Psychology, Leadership/Organization Development (OD), Human Resources or Business Administration, or equivalent experience
• 5 years of progressive HR/Leadership/TM/OD/OE experience within large organizations or equally complex environments
• Knowledge of skills, leadership, and talent management standard processes is preferred
• Experience building trusted relationships with senior leaders and cross-functional partners
• Strong program management and organization skills, with the ability to manage multiple projects at the same time and a focus on continuous improvement
• Excellent operational/analytical skills. Experience using data to measure the success of existing initiatives and provide actionable insights to inform areas of opportunity
• Track record of driving positive organizational change in a fast-paced environment
• Strong communication, influencing, and partner management skills
• Excellent written, presentation, and interpersonal communication skills

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is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with.

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