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The Program Manager is a key member of the Salesforce Global Real Estate Project Design & Delivery (PD&D). The team is responsible for all real estate projects globally and is a part of the cross-functional Real Estate & Workplace Services team.Under the direction of the Senior Director, Global Real Estate, this role will primarily provide support, counsel and leadership to all real estate projects in the AMER region.The Program Manager will support, lead and coordinate multiple programs through all phases of project initiation, design, implementation and close out. The Program Manager will meet regularly with internal business partners and will work closely with the Global Design team on the implementation of global design guidelines & standards. The successful candidate will have strong communication skills and be able to work collaboratively with business representatives, other Salesforce internal partners such as IT, Security, Sustainability, Branding and Marketing, along with various other departments within the Real Estate organisation. A good awareness of the design & construction process is needed! The candidate should be able to demonstrate working with multiple partners & stakeholders in a large corporate environment with a good knowledge of the various design stages. Good organisation is key, and the successful candidate should also show a passion for crafting an innovative work environment in a high growth company.

Your Impact:

• Support multiple expansion and refresh capital fit out projects in various locations across the AMER region
• Run individual and sometimes sophisticated operational capital projects
• Ensure successful project delivery within approved budget and schedule meeting multiple internal business unit objectives
• Help communicate project details at all levels, reporting and advising on project status, risks and general status updates
• Improve the partnership of all project team members including outsourced project managers, architects, engineers, design consultants, construction managers and administrative support
• Experience with outsourced 3rd party PM provider support and delivery model
• Support the preparation of detailed construction cost estimates and documentation for project funding authorization.
• Manage design partners through the various design stages of the projects
• Support the development of the project playbook, our process for managing project cost, schedule, quality, risk, and communications
• Support the preparation of detailed construction cost estimates and documentation for project funding authorization
• Monitor progress, provide financial control and ensure the quality of project delivery
• Work collaboratively with the appropriate internal partners in Security, IT, Legal, HR, Finance, Branding, Marketing and Corporate Communications.
• Participate in the vendor selection and performance management process for design partners, consultants, contractors, and other outside vendors, typically through an RFP process.
• Have an understanding of regulatory agency process and regulations to ensure that projects follow all applicable legal requirements
• Facilitate and support landlord communications and approvals related to project delivery
• Ensure smooth project closeout and transition to business operations

EDUCATION

A higher education certificate in Architecture, Project Management, Engineering, Constructionor a related field is desirable.

EXPERIENCE

• Must demonstrate good understanding of the project design & delivery process, preferably having direct involvement withcapital real estate projects includingexposure to budget control, design and construction coordination, and project scheduling. Professional registration and other advanced training is also welcomed.

REQUIRED SKILLS

• An excellent ability to communicate and theunderstanding of how to build relationships and empower various teams.
• Good analytical skills and attention to detail are crucial
• Must exhibit initiative, have a strong desire to achieve results and be politically astute across a heavily matrixed organisation.
• Proficiency in real estate financial analysis is desired.
• Demonstrate an ability to read and understand architectural drawings. Knowledge of Smartsheet, MS Suite, including Project, CAD/CAFM systems is desirable but not crucial.

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